eData Supplier Engagement Lead at NielsenIQ

Johannesburg, Gauteng, South Africa -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

0.0

Posted On

17 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Quality, Supplier Engagement, KPI Monitoring, SLA Management, Analytical Skills, Problem-Solving, Business Process Modeling, Data Modeling, Microsoft Office Suite, Data Structures, ETL Processes, Communication, Onboarding, Data Compliance, Relationship Management, SAP

Industry

Software Development

Description

Company Description NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com. Job Description We are looking for a motivated professional to join our team and take ownership of Retailer, eCommerce, and Vendor onboarding, engagement, and data compliance. In this role, you will work closely with suppliers, analysts, and project managers to strengthen relationships, improve data quality, and ensure service levels are met. You will be responsible for managing a portfolio of countries and retailers, driving measurable improvements in how we receive and use data. This is a great opportunity for someone who enjoys working at the intersection of data, operations, and supplier engagement, and who wants to make a direct impact on business outcomes. Responsibilities: Monitor and report key performance indicators (KPIs), ensuring data receipt aligns with service level agreements (SLAs). Partner with data analysts to review KPIs and lead conversations with suppliers to drive improvements. Analyze data quality metrics and collaborate with suppliers to enhance accuracy and consistency. Identify new opportunities to improve retailer data quality and work with the operations strategy team to bring these opportunities to life. Build and maintain strong relationships with suppliers, acting as their main point of contact. Support onboarding activities, including data quality testing, format alignment, and timeliness expectations. Coordinate with local operations teams and project managers to finalize onboarding plans for new suppliers. Handle escalations and queries from retailers, ensuring timely resolution and clear communication. Contribute to system improvements, including SAP, transactional data handling, FTP/MFT setup, and retailer system changes. Note: This position requires occasional travel to meet with suppliers and support onboarding activities. Qualifications Strong technical knowledge with the ability to interpret and apply data in a business context. Experience in business process modeling and data modeling concepts. Excellent analytical and problem‑solving skills. Proficiency in Microsoft Office Suite (Excel, Word, Access, Outlook, PowerPoint). Tech‑savvy, with exposure to different data and file formats. Ability to understand and interpret diverse data structures and mapping. General knowledge of ETL processes and systems. Fluent in English, with strong communication skills. Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies. About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion Career Site Team: Operations

Responsibilities

This role involves owning the onboarding, engagement, and data compliance for Retailers, eCommerce platforms, and Vendors, while strengthening relationships and improving data quality across a portfolio of countries and retailers. Key duties include monitoring KPIs against SLAs, analyzing data quality metrics, and coordinating onboarding activities with local teams.