Edge Site Operations Datacenter Program Manager at Microsoft

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

22 Feb, 26

Salary

0.0

Posted On

24 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Operations Management, IT Infrastructure, Critical Environment, Budget Management, Vendor Management, Problem Solving, Data Analysis, Communication Skills, Customer Service, Compliance, Analytical Skills, Collaboration, Technical Knowledge, Attention to Detail, Financial Management

Industry

Software Development

Description

As a successful Edge Site Operations DCPM, your success will be measured by: Working across your partner teams, who support contracting, deployment signaling, finance, engineering, security, design and build, and compliance to ensure seamless site operation Developing and maintaining relationships with leased facility landlord(s), IT service providers, and partner support teams Assuming accountability for planning and monitoring of all physical infrastructure resources required to provide capacity Providing quality control for your datacenter-wide IT maintenance support activities across multiple service lines Being the primary point of contact for response to major incidents at your datacenter(s) and participating in proactive and timely resolution of such major incidents impacting MS Cloud services Contributing to regional and global improvement programs as required Assisting with the review, reconciliation, and approval of OPEX + CAPEX budgets, allocation of spend, and management of vendor resourcing models Responsible for ensuring the accuracy of datacenter information and Point of Contact (PoC) listings within all applicable tooling At least 5 years' experience with IT-related projects and/or program management At least 5 years' experience with operations in a physical IT and/or Critical Environment infrastructures (e.g. Production datacenter, pre-production lab, etc.) Willingness and flexibility to work non-core business hours, or other scenarios required by rhythm of the business Capability and maintained provisions (Passport, status, etc.) for international travel Fluency in the English language (written and verbal) These requirements include, but are not limited to the following specialized security screenings: College degree, certification(s) or equivalent work experience At least two years' experience working across teams of multiple disciplines and collaborating with diverse, technical workforces Knowledge of Internet WAN topologies, with the ability to interpret infrastructure cabling floor plans and rack face diagrams (RFD) Familiarity with various infrastructure cabling used in production datacenter environments Familiarity with Optical Distribution Frame (ODF), Meet Me Rooms (MMR) and acquainted with Optical/DWDM systems Experience managing non-IT-centric projects and/or programs Working knowledge of audit and compliance requirements Experience in financial management and good business acumen Knowledge of physical Enterprise-class IT infrastructures Basic knowledge of CE infrastructures (e.g. UPS, Generator, AHU, etc.) Strong problem-solving skills, analytical capabilities, data analysis and attention to detail Strong verbal + written communication and organization skills Ability to effectively prioritize and execute multiple tasks and projects Experience working with operational ticketing systems Excellent customer service, interpersonal awareness, and communication skills

Responsibilities

The Edge Site Operations DCPM is responsible for ensuring seamless site operations by collaborating with various partner teams and managing physical infrastructure resources. They also act as the primary point of contact for major incidents and contribute to regional and global improvement programs.