Education and Policy Assistant Manager, CLB at Alma Mater Society of Queen's University Inc.

Kingston, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

02 Aug, 26

Salary

0.0

Posted On

04 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Policy Analysis, Research, Project Management, Conflict Management, Time Management, Communication, Analytical Thinking, Stakeholder Management, Attention To Detail, Problem Solving, Cultural Sensitivity, Budgeting, Team Leadership, Documentation, Administrative Efficiency

Industry

Non-profit Organization Management

Description

The Alma Mater Society (AMS) is the oldest student association in Canada and has been a central student organization at Queen's since its founding in 1858. Today, the AMS acts as a service, advocacy, and governing body on behalf of all students enrolled in AMS-affiliated programs at Queen's University. The AMS is a not-for-profit entity created by the Society to ensure its continuing financial viability by overseeing the management of its services and associated financial affairs. It is bound by the By-laws and corporate philosophy of our Mission and Operating statements as set out in the AMS Constitution. In addition to providing wage-based service staff positions for students wanting employment, the AMS seeks to support the Society's broader objectives through the provisioning of a high quality, relevant range of student funded services, that provide a wide range of employment opportunities and meaningful out-of-classroom learning and skill acquisition experiences for students. Clubs Policy and Education Assistant Manager Reports To Clubs Commissioner Job Summary The Clubs Policy and Education Assistant Manager plays a vital role in shaping and maintaining equitable, accessible, and efficient club policies. Through in-depth research and analysis, they recommend thoughtful policy updates that support a more inclusive and streamlined club experience. Working closely with the Operations and Finance Assistant Manager, they identify opportunities to enhance administrative efficiency through policy reform. They also support the Clubs Commissioner in the club ratification process, ensure consistent policy compliance across all clubs, and collaborate with the Communications and Development team to develop clear, engaging educational materials that effectively communicate policy changes to the student body. Competencies Accountability Attention to Detail Communication Cultural Sensitivity Problem Solving Conflict Management Time Management Customer/Client Focused Job Duties Conduct research and analysis to support updates to the Clubs Policy, focusing on improving accessibility, equity, and operational effectiveness. Assist the Clubs Commissioner in the club ratification process, ensuring that new and existing clubs meet policy requirements. Monitor and support policy compliance across all recognized clubs. Collaborate with the Communications and Development team to develop and distribute educational materials that reflect current policy. Help ensure clubs are well-informed of any policy updates or procedural changes through workshops, documentation, and outreach. Ensure all student needs are addressed and handled professionally Maintain a calm demeanor during periods of high stress Maintain positive working relationships with relevant stakeholders related to all portfolios Assist the Commissioner in the development of a goal plan, budget, mid-year review, and any relevant capital expenditure proposals Coordinate activities with the Senior Manager by scheduling work assignments, setting priorities, and delegating work accordingly Attend and fully participate in all in person and virtual meetings Maintain consistent communication with all relevant stakeholders, responding to e-mails in a timely manner Complete a thorough transition process with the incoming manager that includes one on one meetings and a transition manual Complete other duties as assigned Job Requirements Ability to remain calm and poised in urgent situations Ability to identify measures of performance and actions needed to improve or correct performance Demonstrated time management skills Ability to supervise and motivate a team to achieve and exceed their goals Ability to delegate, set expectations, and monitor progress of all direct reports Sound analytical thinking, planning, prioritization, and execution skills Ability to build and sustain relationships with key business partners and other external stakeholders Highly effective project management, prioritization, multi-tasking, and time management skills to meet deadlines Open availability and flexibility to work nights, weekends, and store openings and closing to meet the needs of the business Work Conditions Interaction with employees, management, and the public at large Operation of desktop computer and peripheral Thrive in high stress environment Working in an office environment The AMS is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of age, race, religion, colour, disability, sex, sexual orientation, or national origin.

Responsibilities

The assistant manager conducts research and analysis to develop and maintain equitable club policies while supporting the ratification process. They also collaborate with internal teams to create educational materials and ensure policy compliance across all student clubs.