Position Title: Education & Career Program Coordinator
Reports to: Director of Workforce Programs
Organizational Mission: To empower and engage our community to eliminate poverty, and to create prosperity and equity in the lives of the people we serve.
Position Description: This position has an emphasis on working with individuals experiencing barriers to living wage and sustainable employment. The Education & Career Program Coordinator will support participants as they work on increasing their income by advancing education and employment goals through regular coaching.
The Education & Career Program Coordinator will put participants first in everything they do, by exemplifying radical hospitality (empathy, kindness, and patience) while recruiting and helping retain participant employees and/or students (with a strong commitment to individuals of color, women, and those experiencing poverty.)
Our processes are community driven and tailored to each participant that we are working with. This self-motivated position requires the ability to be a skilled collaborator, adaptable, solution focused, skilled in interpersonal communication, and engaging. A strong understanding of cultural humility and the systemic challenges of poverty are key.
Additionally, this position is responsible for facilitating GED/Adult Diploma program, planning short term workforce trainings (Certified Nursing Assistant & Trained Medication Aide), staffing computer lab, facilitating Digital Literacy classes, facilitating Career Readiness Curriculum, and providing referrals to additional Community Action Duluth programs. You will collaborate with other coaches, your manager, and other agency staff to ensure that participants are getting assistance across all service areas.
This is a grant-funded, 40 hour per week position. This position is non-exempt with a range of working hour options that span between 7am-8:30pm Monday – Friday. Benefits include PTO, holiday pay, health, dental and life insurance, 403b with company match and access to an Employee Assistance Program. Compensation is determined by experience and will be based on a range starting at $20.00/hour.Major Responsibilities

PROVIDE ONE-ON-ONE EDUCATION & CAREER COACHING:

• Work with participants to complete detailed education and/or employment assessments and subsequent routine progress updates.
• Develop action steps and provide tools, resources, and accountability to help participants meet their goals.
• Complete data entry as needed to uphold grant objectives.
• Assist participants in resolving barriers to education & employment by facilitating career readiness classes, education enrollment, referrals to transitional employment programs, and facilitating digital literacy courses.
• Create and facilitate structured curriculum and lesson plans for career readiness classes.
• Connect participants with additional community advocates/programs as needed.
• Monitor success and provide supportive follow-up services to participants as needed.

PLAN & EXECUTE CLASSES, WORKSHOPS, AND TRAININGS THAT INCREASE PARTICIPANTS SKILLS & EMPLOYABILITY:

• Career readiness workshops and materials to meet the needs of participants.
• Plan Certified Nursing Assistant Classes.
• Plan Trained Medication Aide Classes.· Assist with resume preparation and other job related preparation.
• Digital Literacy/Inclusion workshops.
• Develop relationships with training and education providers.
• Oversee scheduling childcare for participants company wide.

REQUIRED QUALIFICATIONS:

• Philosophical agreement with agency mission.
• Strong communication skills, both written and oral.
• Demonstrated ability to work with people from diverse backgrounds.
• Demonstrated ability to provide services in a culturally sensitive manner.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Ability to work collaboratively with team members, and fellow employees.
• Reliable transportation.
• Forward-thinking, creative, collaborative, and self-motivated.

PREFERRED QUALIFICATIONS:

• Bachelor’s degree from a four-year accredited institution.
• Previous work experience in the social services sector.
• Previous work experience in education.
• Extensive knowledge of Duluth’s community resources and supports.
• Experience using data entry systems.

Other:

• Occasional travel and overnights required.
• Occasional evening hours and Saturdays may be required for this position.

Continuing education and training is provided as needed. The ideal candidate is passionate about empowering participants; has a deep understanding of poverty and systemic barriers; values diversity and culture; recognizes that all people are intrinsically whole beings who hold the solutions within them.
The ideal candidate is also detail oriented and can work comfortably within complex systems and accurately collect and enter data. The most content and successful employees at Community Action Duluth embody the following characteristics: Passionate, autonomous, creative, hard-working, and flexible.

COMMUNITY ACTION DULUTH IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER. WE BELIEVE THAT DIVERSITY OF BACKGROUND AND PERSPECTIVE ARE STRENGTHS. WE SEEK TO CONTINUE TO GROW A DIVERSE, HIGHLY COMMITTED, SKILLED, AND COLLABORATIVE STAFF.

Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In perso