Counselling of prospective students and their families regarding study opportunities.
Provision of information on institutions to students either face to face or over the telephone.
Following up students’ applications and keeping students posted/ informed on offers/ rejections by the institutions.
Counselling and assistance of prospective students in entry visa application.
Accurately & timely updating of student applications on IDP Global database & team reporting scheme
Provide good after sales service to have high parent/ student referral source
Organization and implementation of promotional activities at local institutions and IDP offices.
Organization and assistance in IDP exhibitions and other educational exhibition.
Interpretation for institutions at seminars/ interviews/ exhibitions.
Maintaining a good rapport to students, their families, local and IDP institution clients and visa office.
Attending and servicing institutions upon their visits to IDP office.
Active participating in team meeting & training
Other duties as assigned by the Line Manager
Required experience
Have 2 years experiences in service counselling (English course/professional course/oversea study consulting or banking finance services consulting...)
Prefer and have advantage if you have knowledge about oversea study consulting in Australia, US, UK, Canada or New Zealand (around 01 year of experience).
Excellent communication, explanation and customer orientation.
Demonstrate strong sales, have ability to maintain and widen customers’ relationship.
Ability to work under high pressure and target.
Professional & efficient business communication (both English & Vietnamese)
Candidate must possess at least a bachelor's degree.
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