Education, Health and Care Plan Assistant - Administrator

at  Coventry City Council

About the team we are recruiting to
Coventry’s Statutory Assessment and Review Team is committed to working with families and partners to support children and young people with special educational needs and disabilities (SEND). This diverse service has responsibility for a range of important statutory educational work within Coventry. We are here to deliver the aspirational challenge set to us by young people with SEND and their families: ‘To Lift the Cloud of Limitation and enable them to enjoy an ordinary life’.
When Ofsted and the Care Quality Commission (CQC) completed a Local Area inspection of Coventry in October 2019, they commended our “genuine passion and commitment to get things right for children and young people with SEND and their families”; our respect for the “lived experiences of children and young people with SEND and their parents” and the “strong partnership between school settings and education service providers’.
Each and every role within the team is critical as it enables us to offer an excellent and cohesive service to the families and children of Coventry.
We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.
What is the job role?
The role of the Education, Health and Care Plan Assistant is to provide administrative support to the statutory assessment and annual review process.
To provide a high quality, customer-focussed service to all service users and stakeholders of the Integrated 0 to 25 SEN Service. To support the Senior EHCP Co-ordinators and EHCP Co-ordinators in all areas of administrative work covered by the statutory assessment and provision team
This is a busy and demanding administrative role that involves email and telephone contact with parents/carers, schools and settings, health, social care, other Local Authorities and professionals from a wide range of teams.
Who are we looking for?
The person we are looking for will be organised, an excellent communicator with highly developed IT skills including an in-depth knowledge in the use of excel and able to learn new databases quickly. You will need to work accurately, have attention to detail, and be able to work under pressure to meet competing demands.
It would be great if you have knowledge of the SEND Reforms but is not an essential requirement. You will have a good standard of general education including qualifications in English and mathematics at a minimum level of GCSE grade A-C equivalent.
If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you’ll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document labelled ‘Coventry City Council Application Process’. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.
Interview date: 7 October 2024
About Coventry

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health conditio