LEATHERHEAD, SURREY

£30,000
We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica we are on a mission to create respect and success for the professional skin therapist and aesthetic practitioners through Skin Centres, Spas, Medi Clinics and Wellness Centres. Our brand DNA is delivered through outstanding business support, excellent education and revolutionary product in the hands of expert practitioners.
Do you dream of being part of this industry changing movement? If so, we are looking for inspirational top talent to be part of something special.

DO YOU HAVE THE BELOW SKILLS?

• Excellent written and verbal communication skills
• High level of Microsoft Office skills including Excel and Word
• Worked with CRM’s or have a good understanding of their functions
• Project management
• Strong organisation skills
• Understand how to forecast
• Understand and navigate reporting systems such as Excel, Power BI
• Ability to be accurate with attention to detail and number analysis skills to constructively report on challenges and opportunities for maximum performance.
• Exceptional organisational skills, with the aptitude to manage multiple workloads and pro-actively problem-solve.
• People management experience with an ability to coach and nurture reporting team
• A proactive desire to drive Education platforms and seek out opportunities for growth.

• Implement and maintain efficient operational systems across LMS, student customer service, Phorest, Zendesk, Expert/Expert Renew and all other supportive educational systems, ensuring seamless workflows.
• Continuously assess and refine current systems to enhance productivity and agility.
• Collaborate with sub-departments to maximize performance through optimized system implementation.
• Full responsibility for PO and invoices management across the department
• Drive the optimal use of training centres to expand education reach and impact.
• Monitor and improve training facility efficiency to maximize capacity and effectiveness.
• Ensure training centres meet operational, logistical, and compliance standards.
• Responsible for forecasting across educational department to ensure optimum inventory levels are met
• Oversee the management of facilities, ensuring smooth day-to-day operations.
• Plan and execute education-related events, ensuring alignment with business objectives.
• Manage health & safety protocols, ensuring compliance across all training centres and events.
• Work closely with UK & Ireland Education Managers to enhance the student journey and customer satisfaction.
• Identify opportunities for improvement in education delivery and operational processes.
• Partner with the Education Commercial Manager to manage budgets, ensuring cost control and efficiency.
• Act as the lynchpin of the department, driving operational excellence with a pragmatic and analytical mindset.
• Scrutinize efficiency across all education operations, ensuring best practices are upheld.
• Implement data-driven strategies to support continuous improvement and business growth.