Education Specialist at American Public Works Association

Kansas City, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Sep, 26

Salary

63000.0

Posted On

29 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

LMS Management, Customer Support, Content Development, Strategic Planning, Vendor Management, Adult Education, Online Learning, Communication Skills, Technology Proficiency, Member Services

Industry

Public Safety

Description

Description Take the next step in your career at APWA! American Public Works Association (APWA) serves professionals in all aspects of public works by providing innovative education and credentialing opportunities for professional development. As the primary point of contact for the association’s Learning Management System (LMS), the Education Specialist will manage day-to-day operations, including internal and external customer support, content placement within the authoring system, and the development and execution of policies and procedures. About the Education Specialist Role: This role serves as the primary point of contact for the association’s learning management system (LMS), overseeing vendor relationships, product design and development, and day-to-day customer support. The position plays a key role in shaping the future of the LMS by coordinating enhancements, driving strategic planning, and ensuring a high-quality user experience. In addition, this person designs and develops engaging educational content to be delivered through the platform, supporting the organization’s learning objectives and member needs. What You Will Need to Succeed: Associate’s degree required; 3 years of experience in continuing adult education, online learning, training and development or other related experience; Above average technology and communication skills; Customer/member service oriented; Association experience, preferred. Why APWA? APWA is proud to be a people-centric workplace, with a key focus on flexibility and work-life balance. We offer remote-hybrid work schedules, 15 days each of paid vacation and family medical leave, 11 paid holidays and the opportunity to have a flexible schedule with alternate Fridays off. We also offer excellent and affordable insurance coverage as well as matching retirement contributions. APWA invests in ongoing growth through employee professional and continuing education opportunities. We’re proud of the work we do because our work matters. Every role at APWA contributes to advancing the quality of life for others as we support those who operate, improve, and maintain public works and infrastructure. As we serve over 30,000 members (and counting!) across North America, we’re always looking for motivated and inspiring people to join us.

Responsibilities

The Education Specialist manages the day-to-day operations of the Learning Management System (LMS), including customer support and vendor relationships. They are also responsible for designing and developing engaging educational content to meet member needs and organizational objectives.