Company Description Upturn Enterprise is a social enterprise established in 2004 with a mission to improve the lives, health, and wellbeing of people from diverse and disadvantaged communities by removing barriers to social mobility. The organization works in partnership with local communities, public services, voluntary organizations, and private sector businesses to create practical pathways to employment, enterprise, and improved wellbeing. Upturn is committed to demonstrating the positive impact of social enterprises through effective policies, practice, and strong collaborations. The team is driven by the talent and determination of people who want to make a difference and believes in inclusive, community-led solutions. More than ever, Upturn focuses on engaging individuals to help them understand their circumstances and identify realistic routes to a better future.

Role Description The Education Support Assistant is a full-time hybrid role based in Oldham, with some flexibility to work from home. In this role, the assistant supports learners from diverse and disadvantaged backgrounds to access education, skills, and employment opportunities. Day-to-day tasks include providing one-to-one and group support, helping learners with study skills, digital skills, and basic administrative tasks related to courses or training programs. The assistant will coordinate learning activities, maintain accurate records, and communicate progress to internal teams and partner organizations. Additional responsibilities include contributing to outreach and engagement efforts, supporting workshops or events, and ensuring that all learners are treated with respect and supported in a non-judgmental, inclusive manner.

Qualifications

• Demonstrated ability to support learners, including basic study support, coaching, and guidance in education or training environments.
• Strong communication and interpersonal skills, with the ability to build trust and rapport with individuals from diverse and disadvantaged communities.
• Organizational and administrative skills, including maintaining records, scheduling activities, and using standard office software and digital tools.
• Ability to work collaboratively with colleagues, partners, and service providers, while also managing tasks independently in a hybrid work setting.
• Commitment to equality, inclusion, and safeguarding, and an understanding of barriers to social mobility and how to address them sensitively.
• Experience in education, community work, or support services is beneficial; a relevant qualification (e.g., in education, social sciences, or community development) is an advantage but not essential.
• Willingness to travel locally within Oldham and surrounding areas when required for outreach, meetings, or learner support.