PERFORMANCE REQUIREMENTS

• Provide support to students to carry out tasks and facilitate their understanding of the learning materials and concepts.
• Follow up students to encourage ongoing engagement and motivate and encourage the students to complete their tasks and activities.
• Support Trainer/Assessor in meeting VRQA compliance functions including documentation.
• Supplement the learning activities by providing follow-up instruction as provided by the trainer to practice skills to enhance the student’s educative experience and engagement.
• Work in conjunction with Trainers and carry out administrative functions as required.
• Maintaining a professional image and positive outlook in representing the organisation.
• All other duties as directed by the RTO Manager.

KNOWLEDGE, SKILLS, AND EXPERIENCE

• CHC40213 Certificate IV in Education Support or CHC40221 - Certificate IV in School Based Education Support.
• Appropriate subject knowledge, skills and vocational qualifications as determined by the employer and a commitment to maintain currency.
• Ability to understand the content of the learning materials and the processes used.
• High-level interpersonal and communication skills, including the ability to be proactive and show initiative and ability to explain ideas in a clear and concise manner.
• Commitment and ability to support learning in an adult environment and a demonstrated ability to motivate and encourage students.
• Ability to establish effective working relationships with people from a diverse range of backgrounds and to provide quality customer service as part of a broader team.
• Skills in the use of relevant information and communication technologies.
• High level written communication skills.
• Excellent time management skills and the ability to manage multiple tasks with competing priorities and deadlines.
• Ability to accept direction, provide and receive constructive feedback.
• Ability to work under pressure.
• A personal alignment with the values of Brite.

ADDITIONAL REQUIREMENTS

• Current drivers’ licence
• NDIS Worker Screening Clearance and Working with Children check
• Fully vaccinated
• Provide verified copies of relevant Qualifications, Certificates or other Testamurs

ABOUT THE ROLE

The Education Support Officer is supervised by the Trainer/Assessor and works under their direction. The role is responsible for a range of activities, which supports learners and enhances the student learning experience and educative processes.

POSITION RESPONSIBILITIES

• Provide support to students to carry out tasks and facilitate their understanding of the learning materials and concepts.
• Follow up students to encourage ongoing engagement and motivate and encourage the students to complete their tasks and activities.
• Support Trainer/Assessor in meeting VRQA compliance functions including documentation.
• Supplement the learning activities by providing follow-up instruction as provided by the trainer to practice skills to enhance the student’s educative experience and engagement.
• Work in conjunction with Trainers and carry out administrative functions as required.
• Maintaining a professional image and positive outlook in representing the organisation.
• All other duties as directed by the RTO Manager.
  Note: This role does not train or prepare lessons or resources and does not deliver training nor undertake assessments.