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EHR Application Specialist at Sunset Health

Yuma, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Sep, 26

Salary

0.0

Posted On

06 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

EHR System Configuration, Training Material Development, System Auditing, Workflow Design, Helpdesk Support, Interface Design, Template Evaluation, Patient Portal Management, Data Analytics Coordination, Quality Care Standards Compliance

Industry

Medical Practices

Description

➢ Develops and implements new training materials, schedule, solutions, etc. ➢ Works with multiple departments and management teams to coordinate training that supports an increased understanding of the function of the EHR/PM/EDR system and other platforms on a regular basis. ➢ Supports EHR Manager with the implementation of projects such as EHR upgrades, design of interfaces, template evaluations, new systems, etc. ➢ Performs system configuration and daily maintenance to other ancillary tools such as telehealth, lab and medication interfaces, specialized portals, patient portal, etc. ➢ Conducts audits to ensure that the EHR is being maximized and that the system is functioning appropriately. ➢ Participates in the implementation of upgrades, software patches, interfaces, workflow improvement projects, etc. ➢ Supports operations, nursing and clinical management with workflow design and improvement. ➢ Conducts regular audits on the EHR system usage to ensure appropriate usage of the system is occurring. ➢ Maintains documentation of audits performed, along with necessary follow-up and retraining. ➢ Responds to “helpdesk” tickets or calls in a timely manner and follows helpdesk protocols. ➢ Works with Data Analytics, quality team, nursing, operations, and medical providers to ensure that Patient Centered Medical Home, UDS, and other quality of care standards are being met with EHR system. ➢ Follow safety standards in all aspects of performance of the above functions, reports/removes unsafe equipment and attends safety education sessions.

Responsibilities

The specialist is responsible for implementing EHR training, performing system configurations, and conducting audits to ensure optimal system usage. They also support clinical management with workflow improvements and resolve technical issues via helpdesk tickets.