REQUIRED QUALIFICATIONS:

1. High School diploma or GED required. Bachelor’s degree preferred.
2. 1-3 years related work experience required in Direct experience in Electronic Health Record implementation and support. In lieu of direct experience, min. 2-5 years of operational experience utilizing the applicable Electronic Health Records’ applications..
3. Ability to analyze large data sets effectively and efficiently.
4. Vendor required certification in good standing (or proficiency if vendor accepts) for applications/modules employee is assigned to support. If not currently certified (or proficient), employee will have 6 months from their Date of Hire or Date of Transfer into a position that requires certification (proficiency) to obtain such certification.
5. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

SOCIAL/ENVIRONMENTAL REQUIREMENTS:

1. Work requires close attention to task for work to be accurately completed. Intermittent breaks during the work day do not compromise the work.
2. Work is varied every day and the employee needs to be adaptable to respond to these changes and use independent judgment and manage priorities.
3. No substantial exposure to adverse environmental conditions
4. Health Care Status: NHCW: No patient contact.- Health Care Worker Status may vary by department

SENSORY REQUIREMENTS:

Close work (paperwork, visual examination), Color vision/perception, Visual monotony, Visual clarity Less than 3 feet, Conversation, Telephone.

PHYSICAL REQUIREMENTS:

Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally
This job requires constant sitting, Keyboard use.

1. Defines, documents, builds and maintains EHR application content. (essential)
2. Creates functional specification documents to create content within the EHR application and is primarily responsible for validating this content with the business owner. (essential)
3. Completes assigned projects and meets deadlines with moderate supervision from Team Leader and/or manager and begins to exhibit strong project management skills. (essential)
4. Escalates any issues that may adversely impact deliverables. (essential)
5. Achieves and maintains required certifications (if applicable) of respective EHR application and stay current with new application functionality and enhancements. (essential)
6. Acts as a liaison between IT, customers and/or vendors. Participates in meetings with all operational areas using the software application. (essential)
7. Prepares and maintains documentation, including analysis, design, programming, standard procedures and user guides. (essential)
8. Performs all other duties as needed or directed to meet the needs of the department and/or customer. (essential)
9. Provides on call / after hours support as required. (essential)
10. Mentors junior colleagues in the development of application knowledge. (essential)