POSITION SUMMARY:

Sells or renews the company’s products and/or services via telephone or electronic means to assigned territory, industry, or accounts. May generate prospective customers through cold calling and may qualify and follow up with sales leads. Focus on lead qualification and lead prospecting. Sales can be made through multichannel, inbound and/or outbound sales activities. Have technical knowledge of products, systems and services. May be responsible for large, diverse, complex territories and/or products. May overlay to the field sales force, typically supporting the initiatives of the field sales organization and carrying an individual or team quota that is shared with the field. Keeps up-to-date knowledge of the industry, as well as the competitive posture of the company, and prepares activity and forecast reports as requested. Has thorough knowledge of company products, systems and services. May direct customers to website or other company resources for information. May act as sole sales representative for assigned territory, industry, accounts, and/or products. May establish and maintain relationships with channel partners. Represents the company to the customer and the customer to the company in all sales-oriented activities. Focuses on acquiring new customers and retaining and growing an existing installed base of customers. Minimal business travel or work outside office required. Support back end activities such as order processing, quotation generation, delivery follow up etc.

Entry-level position typically requiring little to no prior experience. Work is routine or follows standard procedures. Work is closely supervised. Problems faced are routine with clearly defined solutions. Communicates information that requires little explanation or interpretation.
Possesses moderate understanding of general aspects of job. Works on assignments that are routine in nature, requiring limited judgment. Has little or no role in decision-making.
Works under close direction of senior personnel in the functional area. Normally receives detailed instructions on all work.
High School Diploma or equivalent. 0-1 year general experience. 1 year functional experience strongly desired. Acquires job skills and learns company policies and procedures to complete routine tasks