DEPARTMENT: EL PL (PORTAL)

Overview We are looking for a claims handler to join our EL PL portal department based in Newcastle.

CANDIDATE REQUIREMENTS & ATTRIBUTES

• Dealing with a caseload of cases run in the EL/PL portal for low value personal injury claims
• Checking and review of initial information
• Checking and recording of important dates (e.g. limitation)
• Preparing allegations of negligence and breaches of statutory duty and completing claims notification forms on the EL/PL Portal
• Reviewing files and reporting regularly to clients, team leaders or others
• Commissioning appropriate expert medical evidence and liaising with medical and other experts
• Liaising and negotiating with insurers, solicitors, courts, counsel and other agencies
• Valuing damages for pain, suffering and loss of amenity.
• Identifying and gathering evidence in support of and valuing other heads of damage, including loss of earnings, care and assistance and Smith v Manchester damages
• Completing schedules of special damages.
• Progressing cases through all stages of the Portal, including stages 2 and 3
• Preparing files for issue of part 8 court proceedings
• Preparing files for stage 3 hearings including preparing briefs to counsel and trial bundles
• Reporting to team leader any difficulties or delays on files
• Dealing promptly with telephone enquiries from clients, referrers and others
• Assisting other team members as necessary
• To carry out such other duties as might reasonably be requested
• 1 year plus experience in dealing with EL/PL claims
• IT literate in MS Office.
• Strong organizational skills and ability to prioritise.
• Team player with a positive and enthusiastic approach.
• Ability to cope with conflicting demands and meet deadlines.
• Ability to communicate at all levels, both verbally and written.
  Salary :A competitive salary will be offered up to £30000 yearly(DOE)
  Hours :Monday to Friday 9am until 5pm with 1 hour unpaid lunch.

THE SUCCESSFUL CANDIDATE’S DUTIES WILL INCLUDE (BUT ARE NOT LIMITED TO):

Dealing with a caseload of cases run in the EL/PL portal for low value personal injury claims
Checking and review of initial information
Checking and recording of important dates (e.g. limitation)
Preparing allegations of negligence and breaches of statutory duty and completing claims
notification forms on the EL/PL Portal
Reviewing files and reporting regularly to clients, team leaders or others
Commissioning appropriate expert medical evidence and liaising with medical and other
experts
Liaising and negotiating with insurers, solicitors, courts, counsel and other agencies
Valuing damages for pain, suffering and loss of amenity.
Identifying and gathering evidence in support of and valuing other heads of damage, including
loss of earnings, care and assistance and Smith v Manchester damages
Completing schedules of special damages.
Progressing cases through all stages of the Portal, including stages 2 and 3
Preparing files for issue of part 8 court proceedings
Preparing files for stage 3 hearings including preparing briefs to counsel and trial bundles
Reporting to team leader any difficulties or delays on files
Dealing promptly with telephone enquiries from clients, referrers and others
Assisting other team members as necessary
To carry out such other duties as might reasonably be requested