Start Date
Immediate
Expiry Date
23 Oct, 25
Salary
0.0
Posted On
24 Jul, 25
Experience
5 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Customer Service, Management Software, Communication Skills
Industry
Electrical/Electronic Manufacturing
ABOUT US:
When you join BOXT, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers Football Club – among others. Backed by Brookfield and a part of the HomeServe group. And part of a team that works together to empower our customers’ homes and lives.
JOB SUMMARY:
The Office based Electrical Callout Advisor serves as the critical first point of contact for customers experiencing electrical faults or emergencies. This role involves managing incoming electrical callouts, prioritising requests based on urgency, coordinating with electrical engineers or technicians, and delivering exceptional customer service throughout the resolution process.
QUALIFICATIONS & SKILLS: