QUALIFICATION, CERTIFICATIONS AND TRAINING ESSENTIAL DESIRABLE

• NVQ Level 2 Electrical Qualification or equivalent
• City & Guilds BS7671 18th Edition Wiring Regulations
• City & Guilds 2391 Test and Inspect Electrical Qualification or equivalent

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Ensure the highest standards and Atlas Workplace Services competencies are delivered and demonstrated.
• Deliver Portfolio PPM and minor works.
• Ensure the Client, Customer and Team are ‘kept in the loop’ through feedback and regular updates
• Contribute to the delivery of a quality service, aiming for 100% satisfaction of the Customer
• Provide technical support, advice and guidance to the Customer and Team
• Ensure best value for money to the Client by ensuring accuracy within the Team by checking resource and materials are suitable to effectively deliver the service
• Report on performance to your line manager / supervisor.
• Ensure safe delivery of all Atlas Workplace Services works, including those of our service partners
• Produce details of time and materials required for any minor works for quoting purposes.
• Liaise with Account Support, Lead Engineers & Managers, and with Sub-Contractors to deliver work to the highest standard within SLA, as required.
• Build and foster relationships with the Client, Customer, other Atlas Workplace Services colleagues
• Ensure Maximo system is constantly updated via your issued tablet and that all time is accounted for on the generated timesheet.
• Take ownership of the standard of work delivered ensuring exceptional service to the customer.
• Cover all call out responsibilities out of hours when rostered.

KNOWLEDGE, SPECIFIC ROLE SKILLS AND EXPERIENCE ESSENTIAL DESIRABLE

• Good understanding of modern office software. Experience of working with asset/work management systemssuch as MAXIMO / CAFM systems on Android tablets.
• 2 years previous experience within similar environment and in particular across area multi sites and multidiscipline service delivery.
• 1 years’ experience in customer facing outsourcing environment.
• Background in mobile engineering/property maintenance
• Ability to turn hand to most activities within a building maintenance environment
• Ability to manage priorities in line with business need