ABOUT US:

RTS specializes in providing cutting-edge solutions for the Electrical Utility, Industrial Automation and Water & Wastewater Treatment sectors. Our team is committed to delivering high-quality, innovative engineering and automation solutions that enhance efficiency, reliability, and sustainability. We are looking for a dynamic and results-driven Operations Manager to lead project execution and ensure successful delivery to our clients.

JOB SUMMARY:

The Operations Manager will directly oversee or execute project delivery, ensuring projects are delivered on time, within budget, and to the highest quality standards. This role involves leading cross-functional teams (control panel fabrication shop, instrument suppliers, PLC/SCADA programmers, etc), managing customer expectations, and optimizing RTS resources to maximize operational efficiency. The ideal candidate has strong leadership skills, technical expertise, and the ability to drive continuous improvement in project execution and business operations.

QUALIFICATIONS & EXPERIENCE:

• Bachelor’s degree in Engineering, Project Management, or a related field.
• 5 years of experience with Industrial Automation, Water/Waste Water, or Utility projects.
• Strong project management skills with experience handling large-scale and multi-disciplinary projects.
• In-depth knowledge of municipal instrumentation/controls, protection & control technology (PCT), and Industrial automation systems.
• Proficiency in project management tools and methodologies
• PMP certification is mandatory.
• Experience working with ISO9001:2015 standards and regulatory compliance.
• Ability to identify and manage project risks while ensuring efficient execution.
• Excellent leadership, team-building, and problem-solving skills.
• Strong business acumen with the ability to identify growth opportunities.
• Effective communication skills with the ability to convey technical and strategic information.

• Oversee the successful execution of Utility, Industrial Automation and Water & Wastewater, projects while meeting customer timelines and expectations.
• Review contract documents and specifications to determine project scope, timeline, and resource requirements.
• Assist in formulating the RTS’s project proposals and estimates when required.
• Lead project kick-off meetings and define clear deliverables, milestones, and responsibilities.
• Assign tasks and set deadlines for production team members to ensure seamless execution.
• Plan, schedule, and monitor project timelines, milestones, and deliverables using appropriate tools.
• Optimize resources to maximize monthly deliverables and achieve forecasted revenue targets.
• Proactively manage changes in project scope via change orders, anticipate risks, and implement contingency plans.
• Foster and maintain strong relationships with clients, vendors, and stakeholders to drive business growth.
• Conduct post-project evaluations to identify areas of improvement and drive operational excellence.
• Maintain team morale and promote a culture of collaboration, integrity, and customer service.
• Identify and escalate project issues in a timely manner while ensuring effective resolution.
• Attend site meetings, provide technical guidance, and manage shop personnel as needed.
• Identify business development opportunities, including change orders and additional service offerings.
• Maintain project documentation accuracy and ensure compliance with contractual obligations.
• Adhere to and continuously improve ISO9001:2015 best practices for project execution and management.
• Stay up to date with CSA and UL electrical standards and ensure compliance.