ABOUT US

Alberta Breaker and Supply Co. Ltd. is a trusted name in the electrical supply industry, providing high-quality electrical products and services across Alberta and beyond. With decades of industry expertise, we specialize in new, used, and reconditioned electrical equipment, breakers, and panel components for residential, commercial, and industrial clients.

POSITION SUMMARY

We are currently seeking a motivated and knowledgeable Inside Sales Representative to join our team. The ideal candidate will have a strong background in electrical systems (minimum 3 years of experience) and a passion for helping customers find the right solutions for their electrical needs. This role is customer-facing and requires excellent communication, problem-solving skills, and product knowledge.

QUALIFICATIONS

• Minimum 3 years of experience in the electrical industry (sales, service, or technical).
• Strong knowledge of electrical products, systems, and applications.
• Excellent communication and interpersonal skills.
• Proven customer service and sales abilities.
• Proficient with computers and sales systems (experience with ERP systems is an asset).
• Ability to work independently and as part of a team.
• High school diploma or equivalent required; post-secondary education in electrical or technical fields is an asset.

• Assist walk-in and call-in customers with product selection and technical support.
• Provide accurate quotes, process sales orders, and follow up on inquiries.
• Offer expert guidance on electrical products, including breakers, panels, and related components.
• Develop and maintain strong relationships with customers by providing exceptional service.
• Collaborate with purchasing and warehouse teams to ensure product availability and delivery.
• Stay up to date on product lines, new technologies, and industry standards.
• Handle returns, warranty issues, and resolve customer concerns professionally.
• Maintain an organized sales area and support general branch operations as needed.