SERVICE CO-ORDINATOR (ELECTRICAL/INDUSTRIAL)

• Diverse Locally Based Work in Industrial/Commercial sector
• Highly Competitive Remuneration Package
• Work-Life Balance and professional development offered
• Great for career advancement or Supervisor seeking to come off the tools (*Co-ordinators from Commercial, Engineering or Defence will be considered)
• Relocation potential for the right candidate

SKILLS DESIRED:

• SimPro knowledge (desirable but not essential)
• Proficiency in Microsoft 365 Office (Basic level Excel and Word desirable)
• Experience in the Industrial Electrical Maintenance and sub-contracting
• Background in Scheduling
• Ability to build a team and support team members
• Ability to multi-task and prioritize

REQUIRED TRADE QUALIFICATIONS AND TICKETS

• LVRCPR Certificate
• Qld Electrical License
• Current Driver’s License
• White Card

Service Planning and Scheduling: Efficiently coordinate and schedule service calls to ensure timely completion of tasks
Team Management: Supervise and support a team of service electricians, providing guidance and resolving issues
Customer Communication: Act as the primary point of contact for customers, addressing their service needs and expectations
Resource Allocation: Manage resources such as personnel, equipment, and materials to optimize service delivery
Record Keeping and Reporting: Maintain accurate records of service calls, work orders, and customer interactions. Ability to generate reports and proactively track and co-ordinate a team experienced and multi-skilled electricians
Compliance and Safety: Ensure compliance with company policies, industry standards, and safety regulations
Continuous Improvement: Identify and implement strategies to improve service delivery and customer satisfaction