ABOUT YOU

• Excellent verbal and written communication skills;
• Ability to build relationships and positively influence others;
• Proactive approach to problem solving, idea creation and suggesting/driving change;
• A fast learner and enthusiastic about learning new subjects and acquiring new skills;
• Comfortable working in a fast-paced, constantly evolving environment and able to quickly respond to changing business needs and demands;
• A leader who is invested in the development of others;
• Able to prioritise and manage your own workload with minimal supervision.
• Initiative to take on duties or tasks to further your learning and improve business process;

Required Skills & Experience:

• Previous experience working within an Operations focused position in the energy industry;
• Strong expertise of at least one of the following areas; electricity metering, industry data flows, or electricity settlements;
• Excellent communicator and can build relationships and influence external parties and internal departments;
• Computer literate with good knowledge of MS Excel;
• Experience of mentoring team members.

THE ROLE

Brook Green Supply are an independent B2B energy supply company, creating risk management and energy supply solutions for the UK’s I&C sector. We are reshaping the I&C energy supply sector by providing expert consultation and risk management services. Our vastly experienced team, who have operated in the energy industry for many years, are looking to provide a fantastic career opportunity for an ambitious, proactive individual, with personal development and progression aligned to the continued rapid growth and success of the business.
As a Team Leader within the Settlements team, you will be responsible for ensuring the team complete workload in a timely manner and are supported in their ongoing development. Your role will involve varied tasks including ensuring allocating and overseeing workload, developing internal processes, and working closely with your team to ensure their own targets are achieved and their development is continued.
This is a fantastic opportunity for an individual with proven experience in leading a team to advance your career in a rapidly growing organisation and develop your expertise across multiple areas. To support this, we will give you everything you need to develop your skill set and gain responsibility, with personal development and progression aligned to the continued growth and success of the business.

RESPONSIBILITIES

• Organising workloads and supporting team in ensuring all tasks are completed in a timely manner;
• Identify skills gaps and deliver training;
• Continuously developing processes to ensure team is working efficiently;
• Develop strong relationships with our partners and agents to ensure timely and accurate metering and consumption data;
• Monitoring SLAs;
• Working with other departments on strategic projects;
• Supporting team members; conducting 1:1s, monitoring workload, providing training and acting as escalation point;
• Act as an initiator and champion of best practice and continuous improvement within your team.
• Testing and development of processes in line with industry and system changes;