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Electronic Communications CSR at Lloyd Pest Careers
San Diego, California, United States -
Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

0.0

Posted On

21 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer service, Email communication, Live chat, Computer literacy, Typing, Scheduling, Multitasking, Written communication, Attention to detail, Professionalism

Industry

Facilities Services

Description
Join Lloyd Pest Control, a trusted company serving our community for over 90 years. We’re looking for a friendly and dependable Customer Service Representative to support customers primarily through email, live chat, and online systems. This is a digital-first role, meaning most of your day will be spent communicating through written channels, with only occasional phone calls when needed. This position is a great fit for someone who enjoys working on a computer, staying organized, and helping people in a professional online environment. It’s ideal for both entry-level applicants and experienced candidates looking for a stable opportunity with a supportive team. What you’ll do * Respond to customers through email and live chat as the main form of communication * Schedule appointments using online systems * Provide service information and pricing digitally * Route inquiries to the appropriate team members * Communicate with technicians and office staff through internal systems * Occasionally assist with phone calls when needed Why this role is great * Primarily digital communication with minimal phone time * Stable company with long-term opportunity * Supportive training and team environment * Opportunity to build valuable computer and communication skills * Positive workplace culture focused on teamwork and professionalism What we’re looking for * Comfortable working on a computer most of the day * Strong written communication skills * Organized, dependable, and detail-oriented * Positive attitude and willingness to learn * Ability to multitask across multiple systems Requirements High school diploma or GED Basic computer skills including typing, email, and online systems If you enjoy helping people and prefer a more digital, less phone-heavy role, we encourage you to apply.
Responsibilities
The role involves managing customer inquiries primarily through email and live chat, as well as scheduling appointments using online systems. You will also route inquiries to appropriate team members and coordinate with technicians and office staff.