Electronic Gaming Host at Rank Group

Liverpool, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

12.21

Posted On

23 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Hospitality, Electronic Gaming Knowledge, Communication Skills, Teamwork, Responsibility, Solutions, Safer Gambling Promotion, Compliance, Customer Relationship Management

Industry

Gambling Facilities and Casinos

Description

Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes. At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team. Job Description Grosvenor Casino, Leo, Liverpool As an Electronic Gaming Host you will be the face of our business, greeting and looking after our electronic gaming customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests expectations. You will; Get to know your regular customers and their playing style and preferences, ensuring you tailor the experience to their needs Live our values of Service, Teamwork, Ambition, Responsibility and Solutions Work with your colleagues to provide efficient and dynamic service across leisure, food and beverage Ensure you keep your customers informed of the latest developments in electronic gaming and in our on line offer, with the intention of them becoming members of Grosvenor on line. Ensure you proactively comply with all regulation, particularly for alcohol licensing conditions, food safety and always promote ad champion safer gambling Qualifications Positive attitude Experience of working successfully in a hospitality role Knowledge of and passion for electronic gaming Fanatical about delivering unrivalled customer experience Ability to collaborate with the wider business Sound communication skills Comfortable with change and ability to embrace new ways of working Having worked in an electronic gaming environment would be desirable Additional Information £12.21 per hour plus tips and night shift allowance. This is a hosting position and customer service experience would be preferred. Free onsite car park. Free uniform provided. Part time

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Responsibilities

As an Electronic Gaming Host, you will be the face of the business, greeting and caring for electronic gaming customers to ensure they feel welcomed and entertained. You will build relationships with regular customers, tailor their experience, and promote online offerings while ensuring regulatory compliance.