At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. “We create happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!
The Electronic Technician is more than just a modern-day technician; we provide hardware support to multiple lines of businesses! In this role, we may respond to an issue with Avaya or Cisco phone systems, tackle Wi-Fi and TIMELOX equipment issues and even work on Resort in-room technology devices. Additionally, we focus on the installation and full sustainment of the network and data devices including the layer 1 infrastructure supporting our devices. We also have the opportunity to support the special events team throughout the Walt Disney World property providing voice and data connectivity for any events that need assistance.

BASIC QUALIFICATIONS :

• Telephony experience
• Layer 1 experience
• Knowledge of Cisco/Avaya voice systems and T1/Data circuits
• Ability to terminate and solve CAT6a cabling
• Knowledge of passive optical network (PON) and data network technologies
• Minimum of 2 years hands-on experience with Cisco and/or Avaya environment; or equivalent combination of education and experience
• Valid Florida state driver’s license
• Ability to lift up to 50 pounds
• Excellent written and interpersonal communication skills
• Proficiency in standard office software programs and mobile electronic devices

PREFERRED QUALIFICATIONS:

• Associate degree or equivalent is preferred.
• Certification on Avaya or Cisco is preferred

RESPONSIBILITIES :

• Perform maintenance, tackling, and configuring of phones and associated peripherals on Avaya and Cisco Systems
• Perform sustainment of in-room technology including WIFI, TIMELOX, and GPON equipment
• Required to install and maintain all layer 1 infrastructure
• Proficiency with layer 1 fiber and copper test equipment
• Perform other tasks as assigned by management or lead technician
• Additional Personal Protective Equipment (face shields, goggles, refillable hand sanitizers, etc.) may be required