About the role

The Service & Validation Technician is responsible for servicing, repairing, installing, commissioning and validating Rhima equipment at customer sites. Working closely with the Senior Service Technicians based in Melbourne & Sydney, this role helps ensure equipment is operating reliably, customers receive excellent support, and validation requirements are completed accurately. The role is primarily field-based and involves travel to customer sites.

Key responsibilities

• Carry out preventative maintenance, repairs and scheduled servicing.
• Diagnose and repair equipment faults.
• Install and commission new equipment.
• Perform equipment inspections and performance checks.
• Provide professional technical support to customers.
• Complete service reports and required documentation.
• Perform validation and performance testing.
• Complete validation reports and records.
• Assist customers with compliance and validation requirements.
• Build positive customer relationships.

About you

• Certification in relevant technical areas.
• Demonstrate excellent interpersonal communication skills.
• Demonstrate through own actions a commitment to Health and Safety at work.
• Be available for frequent regional, interstate and overseas travel when required.