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Eligibility Coordinator at Vita of Greenfield Assisted Living

Greenfield, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

08 May, 26

Salary

0.0

Posted On

07 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Documentation, Communication, Attention To Detail, Customer Service, Hospitality, Coordination, Application Processing, Record Keeping, Follow-Up, Compassion, Patience, Empathy, MS Office, Assisted Living, Geriatric Care

Industry

Real Estate

Description

Description Overview The Eligibility Coordinator is responsible for maintaining the integrity of the Facility’s Medicare/Medicaid and Low-Income Housing Tax Credit (LIHTC) programs. This role works closely with prospective residents and their families to collect and verify accurate documentation in a timely manner. The Eligibility Coordinator delivers a high level of hospitality to potential residents while operating with a strong sense of urgency and exceptional attention to detail. Job Duties Serves as a supportive point of contact for prospective residents and their families throughout the LIHTC application process Collects, reviews, and organizes required documentation to ensure applications are accurate and complete Prepares and submits LIHTC applications for review and approval in a timely manner Tracks and monitors application progress, following up as needed to keep the process moving smoothly Maintains organized and compliant records for current and past LIHTC files Partners with the Marketing and Sales Director to provide administrative and documentation support Ensures all required paperwork is completed accurately prior to resident move-in Occasionally provides tours to prospective residents and their families, helping them feel comfortable and informed Requirements Requirements High School Diploma required Experience in Assisted Living or working with the geriatric population required Experience with MS office required Bachelor’s degree in Healthcare Administration or a related field preferred Compassionate, patient, and empathetic communication style Strong attention to detail and commitment to accuracy Comfortable having follow-up conversations with residents and families Ability to proactively coordinate with residents, families, and external partners to gather documentation in a timely manner

Responsibilities

The Eligibility Coordinator is responsible for maintaining the integrity of Medicare/Medicaid and LIHTC programs, working closely with prospective residents to collect and verify documentation. They ensure applications are accurate and complete while providing a high level of hospitality.