Eligibility Worker I at HEALTH ADVOCATES

Los Angeles, California, United States -

Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

27.25

Posted On

12 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Organizational Skills, Computer Literacy, Bilingual, Adaptability, Typing Skills, Healthcare Knowledge

Industry

Financial Services

Description

Description Health Advocates is seeking Eligibility Workers for our main office in Chatsworth, CA. WE OFFER PAID TRAINING! Job Summary This position helps qualify patients/claimants for governmental benefits (Medi-Cal, VOC, SSI/SSDI,TPL, etc.) within established guidelines. Responsibilities include telephone screening, completing applications, follow-up with patients/claimants and county workers for successful completion of cases, submitting applications to appropriate offices, updating information in the computer database, and performing miscellaneous related duties as needed. Qualifications High School diploma or GED equivalent required 1-2 years of customer service experience; healthcare environment, or any combo of experience, education or training A desire to help others Bilingual in Vietnamese, Mandarin, Cantonese, or Spanish is a plus Basic office skills and computer literacy required Excellent communication skills, both verbal and written Excellent organizational skills Ability to adapt and manage change in a fast-paced environment Must be able to type 30 wpm Working Title: Case Manager I Pay Rate: $21.00- $27.25 per hour (Depending on Relevant Experience) Position Type: Full-time; Non-Exempt Schedule: Alternative Work Week Schedule - Mon-Thurs 7:30 am-5:00 pm & Fri 7:30 am-12:30 pm Other: We conduct assessment testing and post offer background checks Benefits Health Advocates offers a comprehensive benefits package to meet the needs of today's employees. They include: Healthcare and Insurance Benefits, Retirement Benefits, Employee discounts, Employee Assistance Program, Rideshare Incentives, Employee Referral Program, Vacation/Holiday/Sick Leave and other time off. About Us Founded in 1990, Health Advocates is the largest privately funded public advocacy company in California providing Eligibility and Recovery services to California public health systems, private hospitals, clinics, health plans, government agencies, and individuals. We are dedicated to identifying medical coverage from third-party sources such as Medi-Cal, Social Security (SSI/SSDI), and other health insurance programs to minimize uncompensated care to the benefit of both our clients and the patients and applicants they serve. Our success is born from a very unique blend of resources, expertise, and an unwavering determination to identify coverage and recovery solutions on behalf of patients that simply have no ability to pay their increasing financial healthcare debts. Innovation and compassion are integral to Health Advocates’ identity and these attributes have historically served our clients very well. We are proud of our past, excited about our future, and confident of our continued success. This position requires access to confidential protected health information (PHI). Our employees are expected to protect the privacy of all PHI in accordance with Health Advocates’ privacy policies and procedures and as required by state and federal law including but not limited to the HIPAA Security and Privacy Rule. Health Advocates 21540 Plummer Street, Suite B Chatsworth, CA 91311 (818) 995-9500 p (818) 995-6872 f Health Advocates is an equal opportunity employer. We believe all of our employees should be treated fairly, consistently, and with dignity and respect. Our goal is to maintain a satisfied and productive team of employees. The keys to reaching that goal are effective leadership, fair and competitive wages and benefits, dedication to the job, and close attention to employee relations matters. Searchable Keywords: Compassion, helping others, Social Security Disability, Social Worker, Screener, Medi-Cal, Verification, Representative, Patient, Advocate, Hospital, Insurance, Healthcare, Access, Benefits, Financial Counselor, Call Center, Telemarketing, Telemarketer, Medicaid, Medicare Specialist, Case Analyst, Public Service, Community Based Services, Homeless Based Services, Enrollment Specialist, Case Worker, Clerk, Social Services, Social Worker, Screener, Analyst, Patient Representative, Financial Counseling, Assistant, BSW, Social Work, Public Health, Psychology, Communications, Social Security, Fair Hearing, Liability, Verifier, Account Representative, Medi-Cal Eligibility Enrollment Services, Social security claims, Federal Disability Benefits, government entitlements, government benefits, general relief, Victims of Crime, COBRA, customer service, CSR, outreach admitting, patient demographics, Woodland Hills, San Fernando, Northridge, Canoga Park, Reseda, Granada Hills, West Hills, City of Hidden Hills, Calabasas, Tarzana, Encino, Sherman Oaks, Toluca Lake, Universal City, Studio City, Valley Village, North Hollywood, Burbank, Glendale, Van Nuys, Panorama City, Sun Valley, Sunland, Tujunga, Lakeview Terrace, Pacoima, North Hills, Sylmar, Mission Hills, Pacoima, Arleta, Simi Valley, Porter Ranch, Canoga Park, Moorpark

Responsibilities

The Eligibility Worker I helps qualify patients for governmental benefits by conducting telephone screenings and completing applications. They also follow up with patients and county workers to ensure successful case completion.