Eligibility Worker (Public Benefits Specialist) Bilingual Preferred English at State of Oregon

Seaside, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Sep, 26

Salary

5988.0

Posted On

27 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Eligibility Determination, Interviewing, Case Management, Policy Interpretation, Bilingual English/Spanish, Time Management, Organization, Prioritization, Interpersonal Communication, Teamwork, Detail Orientation, Crisis Management

Industry

Government Administration

Description

Initial Posting Date: 06/26/2026 Application Deadline: 07/06/2026 Agency: Department of Human Services Salary Range: $4,519 - $5,988 Position Type: Employee Position Title: Eligibility Worker (Public Benefits Specialist) Bilingual Preferred English/Spanish Job Description: The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! Looking for a rewarding career where you can work alongside a team of dedicated individuals to support Oregonians? This opportunity offers growth and the chance to positively impact lives. Bilingual Preferred – English & Spanish You do not need to be bilingual to apply or be considered for this position. If you are bilingual, we encourage you to apply! We serve diverse communities and recognize the importance of serving people in their preferred language. As an Eligibility Worker, you will work in our brand-new Seaside Branch assisting Oregonians in-person. This position is not eligible for remote work. Summary of Duties As an Eligibility Worker (Human Services Specialist 3), you will: Perform eligibility determinations, redeterminations, periodic reviews, and updates to changes for ODHS, Oregon Health Authority (OHA), and Department of Early Learning and Care (DELC) programs. Interview applicants in person, by phone, by email to gather information needed to assess and determine if there is a need for services and benefits. Assessing client family strengths and needs, connecting families to other resources and programs. You will update narrative report summarizing new information from client and collateral sources, findings of home visit, and conclusions. Learn more about our programs, as your work providing services will be through the Oregon Eligibility Partnership (OEP). Minimum Qualifications Two years of experience determining eligibility for an agency program by interviewing to assess the needs of clients and interpreting and applying the policies, rules, and guidelines applicable to the client's situation. An equivalent combination of education, training, and experience relative to the class concept. Essential Attributes We are looking for candidates with: Demonstrated experience communicating effectively and working with individuals of a diverse population, as well as with individuals experiencing financial or emotional stress. Experience successfully prioritizing work and attending to detail. Experience researching, interpreting, and applying policies and regulations in a work environment with frequently changing processes. Experience using time management, organization, and prioritization skills to meet deadlines. Experience working cooperatively in a team environment and making joint decisions in support of the department mission. Preference will be given to candidates that are bilingual in English and Spanish. Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application or resume. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history. Working Conditions Work is conducted in offices and other program sites. This position is not eligible for remote work. May interact with clients who are under emotional or financial stress. May require sitting at a terminal or telephone for prolonged periods of the workday. Background Checks and Requirements If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information. The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States. A valid driver’s license and acceptable driving record is required for this position. Benefits ODHS Employee Resource Group communities that promote shared learning. Cost of Living Adjustments. Annual salary increases (until you reach the top of the listed salary range). Amazing benefits package. Possible eligibility for the Public Service Loan Forgiveness Program. Employment Preference Veterans’ preference: Veterans’ preference information. How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application. General Information This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU). The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect an additional 6.95%. This recruitment may be used to fill future vacancies in the same classification. Contact Information We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions. The recruiter for this position is Ryan Bennett. If you contact the recruiter, please include the job requisition number. Email: ryan.bennett@odhs.oregon.gov Oregon state government is a large organization by nearly any standard. With over 40,000 employees working all over the state, in small communities and large, we are proving that government can be innovative. We work as a team, challenging ourselves to be better, faster and more efficient with taxpayer dollars. After all, when every day we are responsible for caring for the needs of a diverse population and thriving business community, we simply must have the best and brightest workforce. If you take responsibility for your actions, are passionate about helping others succeed, and have a reputation for excellence and honesty, why not make Oregon state government your next career move? Joining our team means you open the door to many possibilities. From entry level to executive, outdoor work to policy setting, we have a role for nearly every calling, expertise and background. If you’re looking at us from across the country (or beyond!), know that Oregon is one of the most beautiful places on earth. Made up of seven diverse regions, Oregon has the ocean, mountains, valleys, high desert, cities, small towns, and almost everything in between. Oregon “flies with her own wings.”

Responsibilities

Perform eligibility determinations and reviews for various human services programs through interviews and data gathering. Assess client family strengths and needs to connect them with appropriate resources and benefits.