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Elite Banker-Household-Outbound-Branch Banking-Service at Kotak Mahindra Bank

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

03 Jun, 26

Salary

0.0

Posted On

05 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Relationship Management, Liability Management, Commercial Assets, Customer Service, Cross Selling, Sales Initiatives, Client Coordination, Record Keeping, Complaint Tracking

Industry

Banking

Description

Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction

Responsibilities

The role involves developing and expanding relationships with High Net Worth Customers for liabilities and commercial assets while ensuring high levels of customer service and adherence to bank policy. Responsibilities also include planning sales initiatives, coordinating with other group companies, and maintaining detailed customer records.