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Elite Relationship Manager-Business Banking -Branch Banking-Branch Banking at Kotak Mahindra Bank

, , -

Full Time

Start Date

Immediate

Expiry Date

15 Feb, 26

Salary

0.0

Posted On

17 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Relationship Management, Trade and Forex, Commercial Assets, Cross Selling, Customer Service, Sales Initiatives, High Net Worth Customer Service, Self-Motivated, Passion to Achieve, Customer Orientation, High Energy, Go Getter Attitude

Industry

Banking

Description

Elite Relationship Manager Job Role: Develops new and expands existing Customer relationships for liabilities (CA driven) and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirements: Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. Very good understanding of Trade and Forex & CA. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc Understanding of MF and Insurance an added advantage Customer orientation, High energy and drive. Go getter attitude. Self-motivated with a passion to achieve.

Responsibilities

The Elite Relationship Manager develops new and expands existing customer relationships for liabilities and commercial assets while ensuring high levels of customer service. They also cross-sell existing bank products and inform customers of new products to enhance banking relationships.