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Elite Relationship Manager-Business Banking -Branch Banking-Branch Banking at Kotak Mahindra Bank
, , -
Full Time

Start Date

Immediate

Expiry Date

02 Jan, 26

Salary

0.0

Posted On

04 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Relationship Management, Trade Knowledge, Forex Knowledge, Commercial Assets, Customer Orientation, High Energy, Self-Motivated, Sales Initiatives, Cross Selling, Client Coordination, Customer Service, Complaint Tracking, Account Management, Product Knowledge, Event Planning, High Net Worth Client Management

Industry

Banking

Description
Elite Relationship Manager Job Role: Develops new and expands existing Customer relationships for liabilities (CA driven) and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirements: Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. Very good understanding of Trade and Forex & CA. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc Understanding of MF and Insurance an added advantage Customer orientation, High energy and drive. Go getter attitude. Self-motivated with a passion to achieve.
Responsibilities
The Elite Relationship Manager develops new and expands existing customer relationships for liabilities and commercial assets while ensuring high levels of customer service. They also cross-sell bank products and inform customers of new offerings to enhance banking relationships.