ELK Monitoring Manager at DXC Technology

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

07 Feb, 26

Salary

0.0

Posted On

09 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Elastic, AWS, Linux, Grafana, Terraform, Ansible, Python, ITIL, ITSM, Disaster Recovery, Backup, Security Practices, SaaS, Non-SaaS, Cross-Function Team Management, High Pressure Environment

Industry

IT Services and IT Consulting

Description

Job Description: ELK Monitoring Manager Job Location: Bangalore Job Details Manage the end-to-end delivery of analytics services, ensuring adherence to service level agreements (SLAs) and client requirements. Serve as the primary point of contact for client engagements, establish and maintain strong relationships, and proactively address client concerns or issues. Lead a team of analysts, providing guidance, mentoring, and performance management to ensure the team's effectiveness and professional growth. Collaborate with stakeholders to define and prioritize analytics service requirements, develop service delivery plans, and coordinate resources to meet project timelines. Establish and implement quality assurance processes and best practices to ensure the accuracy, completeness, and reliability of analytics solutions delivered to clients. Oversee the maintenance, enhancement, and support of analytics applications, ensuring their stability, availability, and performance. Generate regular reports on service delivery metrics, performance, and client satisfaction. Maintain documentation related to service processes, operational procedures, and client-specific requirements. Identify, assess, and manage risks and issues related to service delivery, taking proactive measures to mitigate potential disruptions or delays. Technical Skills on Elastic, Basic AWS, Linux, Knowledge on Grafana, Terraform, Ansible, Python, Integration and Performance, ITIL/ITSM, Strong understanding of disaster recover backup and security practices in SaaS and Non-SaS Proven ability to manage cross function team in high pressure environment At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here. DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

Responsibilities

Manage the end-to-end delivery of analytics services and serve as the primary point of contact for client engagements. Lead a team of analysts and ensure the effectiveness and professional growth of the team.