Email Designer, CRM & Loyalty - Corporate New York at Tao Group Hospitality

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Mar, 26

Salary

0.0

Posted On

13 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Email Design, Figma, Adobe Creative Suite, Responsive Email Design, Typography, UX/UI, HTML, CSS, Problem-Solving, Communication, Teamwork, Creativity, Data Analysis, Personalization, Quality Assurance, Time Management

Industry

Hospitality

Description

Tao Group Hospitality offers competitive benefits for all full-time team members such as: Medical, Dental, and Vision Coverage 401(k) Retirement Program with Employer Match Life and Disability Insurance Plans Ancillary Insurance Plans Employee Assistance Program Fertility & Family Forming Support and Resources Pet Insurance TAO Marketplace Employee Discounts Time off and much more! The Email Designer, CRM & Loyalty will own the visual design and user experience of all marketing and lifecycle emails within the Tao Group Hospitality CRM & Rewards ecosystem. This role is focused on building high-performing, on-brand email templates and design systems in Figma that bring guest data and personalization to life across campaigns and automated journeys. ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: Design email templates and modules (promotional, lifecycle, transactional, loyalty) that are on-brand and optimized for mobile and desktop Build and maintain scalable design systems in Figma, including components, modules, and style libraries used across CRM campaigns. Apply best practices for responsive email design, typography, hierarchy, and UX to drive opens, clicks, and conversions. Translate analytics and campaign goals into intuitive, high-impact visuals. Partner with marketing, brand, and data teams to ensure creatives align with customer lifecycle strategies. Maintain a library of reusable components for rapid activation. QA test all CRM creatives across devices and email clients. Assist and/ or complete additional tasks as assigned. EDUCATION/WORKING KNOWLEDGE: 3–5 years of digital design experience (hospitality, entertainment, or lifestyle brands preferred). Expert in Figma, Adobe Creative Suite, and CRM-friendly design tools (e.g., Stensul, Salesforce Content Builder). Strong understanding of responsive email design, typography, and UX/UI for mobile. Familiarity with HTML/CSS for email optimization is a plus. Portfolio showing creative use of data and personalization SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions Must have strong problem-solving skills Excellent written and verbal communication skills required Ability to work under pressure and meet deadlines Must have good positive energy throughout the day Must be able to read the computer monitors and print legibly Must be able to sit and/or stand for extended periods of time Must be able to move quickly through work and set the pace in the office Must be able to push and lift up to 25 lbs. Small to Medium office environment Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment 5-25% Local Travel (United States) Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required Maintain a professional, neat, and well-groomed appearance adhering to Company standards Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner Ability to maintain a high level of confidentiality Ability to handle a fast-paced, busy, and somewhat stressful environment

Responsibilities

The Email Designer will own the visual design and user experience of all marketing and lifecycle emails. This includes designing email templates, building design systems in Figma, and ensuring alignment with customer lifecycle strategies.