You will be the driving force behind our email marketing strategy, taking full ownership of our Salesforce Marketing Cloud platform. You’ll shape how we connect with customers by creating smart automations, designing meaningful customer journeys, and leveraging data-driven insights that deliver real, measurable value.
As the specialist of our Marketing Cloud email delivery roadmap, you’ll innovate and develop exciting new customer journeys and automations. While experience with SQL and AMPscript is a bonus, what really matters is your enthusiasm to learn and grow in these technical areas. Working closely with both internal teams and external partners, you’ll build and execute compelling email campaigns - from initial concept right through to launch - always looking for ways to streamline processes and add value through lean thinking.
Collaborating directly with our Head of Digital, you’ll help strategise and implement our email marketing approach, defining clear success metrics for every campaign. You’ll harness the power of data by integrating insights from Salesforce Sales Cloud and Service Cloud, making our communications smarter, more personalised, and truly relevant to our audience.
As our go-to email marketing expert, you’ll ensure we stay ahead of industry trends, keeping our campaigns fresh, competitive, and aligned with our broader content strategy across website, social media, and other channels. You’ll also play a vital role in supporting the wider marketing team, bringing flexibility and collaboration to everything you do.
Owning the monthly reporting process, you’ll deliver clear, actionable insights and board-level narratives that tell the story behind the numbers. Bringing a data-driven mindset, you’ll analyse web analytics and campaign metrics to continuously optimise performance.
Your strong communication skills - both in writing and proofreading will ensure every message we send reflects our brand values and truly resonates with our customers. Detail-oriented and proactive, you’ll work independently to consistently deliver high-quality results while embracing a culture of continuous improvement.