Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description

WHAT YOU GET TO DO IN THIS ROLE:

As the EMEA Director Solution Consulting, COE Leader you will be responsible for driving excellence, innovation, and consistency across our Specialist Solution Consulting community in EMEA for Data & Analytics Solutions.
Key focus areas will include driving the Data & Analytics workflow growth strategy, expanding specialist solution consulting capabilities and shaping cross-functional ecosystem activities to build pipeline, secure tech wins and capture market opportunities.
You’ll act as a catalyst for best practices, knowledge sharing, technical innovation, and capability uplift, helping our solution consulting and pre-sales teams deliver differentiated value to customers at every stage of the sales cycle.

Serve as the central point of contact for SC enablement, innovation, and strategic initiatives across EMEA.

• Foster a thriving community of Specialist SC’s by curating and sharing best practices, tools, methodologies, and assets.
• Identify capability gaps across regions and work with Major Area leaders to support upskilling and enablement programs.
• Drive consistency and quality in technical storytelling, demo’s, value articulation, and competitive positioning.
• Lead or coordinate regional CoE initiatives (e.g., demo strategy, industry use cases, tech wnis, onboarding).
• Collaborate cross-functionally with Sales, Marketing, Product, and Enablement to align go-to-market efforts.
• Act as a thought leader and champion for emerging technologies, industry trends, and solution strategy alignment.
• Measure and report on the effectiveness of pre-sales practices and assets across the community.
• Represent EMEA pre-sales in global CoE forums and contribute to shaping global standards

Qualifications

TO BE SUCCESSFUL IN THIS ROLE YOU HAVE:

• 10+ years’ experience in solution consulting and GTM strategy
• Proven enterprise software pre-sales experience in a large, global matrixed sales organization. Experience in a specialist sales organization preferred.
• Demonstrated success partnering with senior product leaders to build and grow businesses spanning a multi-BU product portfolio.
• Deep sales, market and product knowledge relating to the ServiceNow Plartform; selling solutions to scale customer operations and improve end-customer experience.
• Outstanding communication skills, ability to influence at all levels of the company.
• Experience developing and running sales programs and strategies from inception to completion.
• Experience presenting to large internal and external audiences including customer & partner events.
• Strong organization, communication, teamwork, presentation, problem solving and time management skills.
• Experience inspiring global, matrixed teams to share and follow defined best practices.
• A self-starter with a “win as a team” approach
• International experience is a plus.
• Strong fluency in English is required; additional languages are a plus.
  Additional Information