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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
We’re looking for an Strategic Account Executive (Inbound) to join our sales team in London. As a Strategic Account Executive focused on new business, you will be at the forefront of our company’s growth in EMEA, driving revenue by identifying, pursuing, and closing strategic deals with high-value new clients in the Hospitality industry. This role demands a proactive and results-oriented professional, with a demonstrated ability to consistently exceed sales targets within a direct sales environment. You will act as a trusted advisor, understanding potential clients’ complex business needs and delivering tailored solutions that resonate and close
https://www.youtube.com/watch?v=MwaUHCLSUvE
What you’ll be doing:

Main responsibilities include:

• New business development
• Proactively identify and qualify high-potential new clients within the hospitality sector, demonstrating how Lightspeed’s platform can optimise their operations and enhance guest satisfaction.
• Develop and execute strategic sales plans to acquire key hospitality accounts, highlighting the benefits of our integrated POS, online ordering, and inventory management solutions.
• Build and maintain a robust pipeline of qualified leads, showcasing the future-proof capabilities of Lightspeed K platform for restaurants, bars, and hotels.
• Direct Sales and Closing
• Conduct demonstrations illustrating how Lightspeed’s product empowers hospitality businesses to streamline operations and elevate guest experiences.
• Lead complex sales cycles, from initial contact to contract negotiation and closing, focusing on the value of Lightspeed’s integrated payments and operational efficiency.
• Achieve and exceed quarterly and annual sales targets for new customer acquisition, driving the adoption of Lightspeed’s transformative technology within the hospitality industry.
• Client Relationship Building :
• Establish strong relationships with owners, managers, and key decision-makers at prospective hospitality clients, understanding their specific needs and presenting Lightspeed as the ideal solution.
• Understand potential clients’ business objectives and challenges, and align our solutions to address their needs, emphasising the benefits of Lightspeed’s robust reporting and analytics.
• Smoothly transition new customers to the implementation and launch teams, ensuring a seamless onboarding experience with the Lightspeed hospitality platform.

And a little bit of….

• Work on other sales/marketing campaigns designed to improve the customer experience as well as grow Lightspeed MRR in the process.
• Maintain accurate records of sales activities and prospect interactions within the CRM system
• Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role.

What you need to bring:

• 3-5 years relevant work experience in a 360 selling environment
• Relevant work experience in an industry like IT solutions, software sales, e-commerce, cloud applications, SaaS, POS, retail/hospitality or technology.
• Experience working in a hospitality environment would be great, but isn’t necessary.
• Experience in an outbound sales environment.

What will help you kick ass in this role?

• Strategic, autonomous, and results-driven approach.
• Ability to excel under pressure.
• Strong problem-solving and decision-making skills.
• Excellent organisational and time-management abilities.
• Exceptional communication and relationship-building skills.
• Proven sales closure expertise.
• Strong listening and communication skills.
• Persistence and resilience.
• Proficiency in objection handling.
• Collaborative team spirit.

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role… hit the ‘Apply’ button and give it a try!
What’s in it for you?

Come live the Lightspeed experience…

• Genuine career opportunities in a company that’s creating new jobs every day;
• Work in a team large enough for growth but lean enough to make a real impact;
• Exposure to modern and proven technology;
• Ability to work and grow in a truly flexible environment;
• Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture, a true Canadian tech success story

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed’s one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
Lightspeed handles your information in accordance with our Applicant Privacy Statement.
To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. .
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed’s one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
Lightspeed handles your information in accordance with our Applicant Privacy Statement.

Main responsibilities include:

• New business development
• Proactively identify and qualify high-potential new clients within the hospitality sector, demonstrating how Lightspeed’s platform can optimise their operations and enhance guest satisfaction.
• Develop and execute strategic sales plans to acquire key hospitality accounts, highlighting the benefits of our integrated POS, online ordering, and inventory management solutions.
• Build and maintain a robust pipeline of qualified leads, showcasing the future-proof capabilities of Lightspeed K platform for restaurants, bars, and hotels.
• Direct Sales and Closing
• Conduct demonstrations illustrating how Lightspeed’s product empowers hospitality businesses to streamline operations and elevate guest experiences.
• Lead complex sales cycles, from initial contact to contract negotiation and closing, focusing on the value of Lightspeed’s integrated payments and operational efficiency.
• Achieve and exceed quarterly and annual sales targets for new customer acquisition, driving the adoption of Lightspeed’s transformative technology within the hospitality industry.
• Client Relationship Building :
• Establish strong relationships with owners, managers, and key decision-makers at prospective hospitality clients, understanding their specific needs and presenting Lightspeed as the ideal solution.
• Understand potential clients’ business objectives and challenges, and align our solutions to address their needs, emphasising the benefits of Lightspeed’s robust reporting and analytics.
• Smoothly transition new customers to the implementation and launch teams, ensuring a seamless onboarding experience with the Lightspeed hospitality platform

What will help you kick ass in this role?

• Strategic, autonomous, and results-driven approach.
• Ability to excel under pressure.
• Strong problem-solving and decision-making skills.
• Excellent organisational and time-management abilities.
• Exceptional communication and relationship-building skills.
• Proven sales closure expertise.
• Strong listening and communication skills.
• Persistence and resilience.
• Proficiency in objection handling.
• Collaborative team spirit