EMEA MAC Lead at JLL

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

14 Feb, 26

Salary

0.0

Posted On

16 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Relocation Management, Budgeting, Scheduling, Change Orders, Client Communication, Team Leadership, Vendor Management, Microsoft Excel, Microsoft Projects, CAFM Technology, Analytical Skills, Interpersonal Skills, Organizational Skills, Furniture Planning, Construction Management

Industry

Real Estate

Description

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. RPM Project Role Relocation Project Management Lead Can be based in London or EMEA wide Project Administration and Reporting Maintain up-to-date project time forecasts that accurately estimate the staffing requirements for each project Understand labor forecast reporting and collaborate with other Relocation Team Leads and/or the Variable Team Leads to select staff for project Review and approve line item timesheet entries Review, revise, reconcile and verify invoices within the timeframe specified by accounting Manage, review and approve all reports for submittal to client Assure completeness of all internal project administrative close-out activities Participate actively in quarterly budget reviews Maintain revenue status for projects/accounts Move/Project Management Manage all project activities on account and/or projects assigned Manage personnel; delegate responsibilities and oversee work on multiple projects of varying complexity Oversee the planning, scheduling and implementation of project scope Proactively manage project-related issues on account or assignment Ensure JLL best practices and policies are being followed Develop a quality plan for each account/project. Provide leadership and guidance in the area of service delivery quality and monitor quality results Ensure operations manual is in place and updated on account Facilitate a project kick-off meeting with internal staff and key stakeholders to ensure responsibilities are communicated and understood by all concerned Participate in select planning meetings hosted by the client, JLL teams (in case of multi X account) and other key stakeholders Review project goals and objectives, making changes where necessary to ensure desired project results Review the developed and implemented move/occupancy project plan and budget through collaboration with the client, facility manager, project manager and Construction manager Review project status and tracking reports, process purchase orders and invoices for due diligence and financials Oversee the project scope and budget, proactively address out-of-scope items with the client and if needed, initiate change orders Demonstrate a proactive focus on meeting client and project requirements in a timely and cost effective manner Oversee the preparation of various RFP’s needed for vendor and contractor services for the complete project Ensure the incorporation of “best practices” into projects Ensure that meetings to review project schedules with all participating vendors and key stakeholders are initiated and held regularly Identify and address areas of concern regarding potential liabilities and risk Ensure project processes are managed in accordance with the client’s and JLL policies and procedures Oversee the procurement of all necessary vendors and outside labor Oversee the management of supporting suppliers (technology, telephony, furniture, etc.) Evaluate vendors to ensure compliance with the standards of performance Ensure performance of data input into the CAFM system to maintain occupancy information Develop and deliver required project specific reporting Comply with all JLL policies and procedures, including but not limited to time & expenses, ethics and business practice. Oversee the work orders and small project management, including but not limited to furniture reconfigurations and space enhancements Ensure the coordination with various service providers to determine appropriate date(s) for implementation and communicate those dates If necessary, determine the pricing for any non-baseline work requested (i.e. construction-related needs, furniture reconfigurations, people relocations that exceed baseline parameters, etc.) Oversee meetings to review furniture installation schedules with furniture installation vendors and key stakeholders Manage the furniture plan and budget through collaboration with the relocation manager, facility manager, project manager and construction manager as required Supervise delivery of product, off-loading and staging of product for delivery Oversee workspace security and periodic physical inventories of product deployed in client workspace Oversee the furniture installation and relocation services of new or reuse furniture Supervise quality control of installation crews to ensure proper handling of client’s assets Supervise punch lists of installed product and address any escalations in punch list items Complete necessary project close-out documentation and project report as required by the client Supervise team of direct report Furniture Installers Must be able to work outside normal business hours, walk semi-long distances, stand for extended period(s) of time, stoop, kneel, crouch or crawl, and carry, lift, push, or pull up to 25 pounds Lift and/or move objects 10-50 pounds, and occasionally objects up to or more than 100 pounds May occasionally work in outside weather conditions Any and all other duties and tasks assigned Comply with all JLL policies and procedures, including but not limited to time & expenses, ethics and business practice Client Communication and Management Understand and manage client expectations, interact positively with client, provide diplomatic, constructive and productive feedback to accomplish end result Proactively identify with client leadership opportunities for improvement in project execution Establish regular communication channels with client and partners to obtain feedback and provide project updates Coordinate smooth staff transition with the client and stakeholders when needed Represent the Firm at a leadership level; instill in clients a high level of confidence to deliver service People Management, Leadership, Talent Management and Teamwork Be directly responsible for attracting, retaining, developing and managing a team of people (4 or more) who are involved with a specific set of clients, functions, business unit or projects Recommend and/or take actions regarding team talent (with involvement of HR; Sr. Team Lead, or RMD) Manage directly RPM staff, and delegate responsibilities and oversee work on multiple projects of varying complexity to Sr. Managers as applicable Sponsor an internal activity or group focused on improvement of job knowledge, skills, and abilities Facilitate/sponsor an idea stream by team Conduct bi-annual IPMP reviews Mentor and train personnel Provide recommendations regarding additional training and development of personnel Provide guidance and training on development of scope proposals and proposal pricing Business Development Directly responsible for enhancing team revenues through the maintenance and expansion of existing client relationships and by developing new relationships Function as a subject matter expert for a specific product or service Able to communicate all available products and service offerings of the Firm Use the developed pitch deck and other marketing materials in presenting the RPM service offerings Contribute to the development of new product and service delivery ideas for the business unit Cultivate long term client relationships with current and past clients, developing them into 'friends of JLL' and potential future business Attend business development meetings and bid walk-throughs Identify key win themes, develop detailed scopes of work and approach Write technical proposal response sections and follow established internal proposal development schedule Delegate selected proposal sections to others for completion or input. Review completed work by others Provide accurate pricing for proposals and define staffing requirements Organize potential client presentation or interview addressing multiple technical or business issues Participate in the development of marketing materials Fully conversant in Relocation Project Management, including all RPM services Growth of Company Participate in industry, networking, and educational events; with confidence, represent JLL's core business Partner with business line leaders on growth of account/or market budgets Implement Product Line strategy and initiatives Act as sales Subject Matter Expert as needed to support growth. Ensure that all projects comply with Case Study, Cost Savings, BI Data requirements and Value Add's. Collaborate with Marketing/Operations to continually enhance sales toolkit Optimization of Relocation Project Management processes and people to achieve reductions in cost and increase productivity Support the development of metrics, incorporate into product guidelines Support the Firms marketing efforts with suitable content from existing projects Understands, assesses and mitigates risks and outcomes affecting the SL Skills, Knowledge and Abilities Proficient in a CAD/CAFM technology with a move management module and/or facilities management system Strong Microsoft Excel skills Strong Microsoft Projects skills Ability to utilize the Microsoft Office suite of technologies Has successfully managed relocations involving over 1000 employees Background in project management, construction management, architecture or project strategy planning is desirable Organizational skills with the ability to identify and manage priorities Excellent written and verbal communication skills Detail oriented Flexibility with work hours and travel as needed Ability to multi-task and work both in a team and independently Strong working knowledge of architectural drawings and furniture and space planning concepts Highly organized with strong analytical skills Strong interpersonal skills with an ability to interact with executive level external and internal clients Highly organized with strong analytical skills Ability to manage all aspects of move management projects effectively and efficiently including, but not limited to Budgeting, Scheduling and Change orders Previous experience effectively supervising, training, mentoring and evaluating several move managers at various levels within the organization/team Capacity to deal with ambiguity and address complex problems Recommended Experience 6 - 10 years of facility, project or construction related experience in a Corporate Real Estate environment. Background in project management, construction management, architecture or project strategy planning is desirable Minimum 2 years as a Sr Relocation Project Manager or related experience. Location: On-site –London, GBR If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

Responsibilities

The EMEA MAC Lead will manage all project activities related to relocation and project management, ensuring adherence to JLL best practices and policies. This role includes overseeing project scope, budget, and quality, while also providing leadership and guidance to the project team.