WHO WE ARE LOOKING FOR:

The CE Technical Trainer provides professional deliveries of Technical Training to the CE Dealer Technicians. Technical Training is about enhancing the CE Dealer Technicians technical skills, their repair and trouble-shooting competences, their capability to maximize customers’ Uptime.
The Trainer sets presential (face-to-face) and remote (on-line virtual classroom and virtual workshop) deliveries of the technical training courses. The level of the courses can vary from basic fundamental principles (After-Treatment Solutions, general Electrics and Hydraulics fundamentals) for beginners to professional technician product courses (with focus on: engine, electric/electronics, hydraulics, After-Treatment System-ATS, connected services, etc.). He can organize master technician courses with specific deep-dive sessions for selected products and audiences.

EDUCATION / TRAINING

• Bachelor’s degree
• Technical studies/or equivalent (electric/electronics, hydraulic, mechanical)
• Construction Equipment and 3D software modeling (eg. CREO) background are considered a strong plus.

SKILLS

• Office package (power-point among the others) and Internet tools
• Familiar with the IT applications
• Excellent written and verbal communication skills and the ability to influence and create positive mind set among the trainees
• Ability to establish inter-personal relationships with colleagues throughout EMEA Region
• Natural attitude for the Team working in an international context, cross-cultural attitude
• Must be able to take responsibility, work under own initiative and fulfill tight deadlines
• Able to communicate at different levels internally and externally
• Ready for working in a complex matrix organization
• ONE-Team and Customer First spirit.

TRAVEL REQUIREMENTS:

• Up to 50%.

• The Technical Trainer prepares the materials for the Trainings of the CE machine
• Delivers the trainings in English mother-tongue language
• Prepares in English the Training materials about the Products
• Is responsible of the Training Calendar
• Prepares the deliveries with the support of the Training Administrator of the Technical Training Centre(s) where are stored the machines available for the deliveries for both presential (Face-to-Face) and in remote on-line (virtual) modalities
• Is responsible of gathering the test-in and the test-out results of the technicians participating to the trainings, their appraisal questionnaires and assessing all the information necessary to measure the effectiveness of the training
• Needs to deliver trainings in all possible modalities: presential (Face-to-Face) at the Training Centers in EMEA Locations or at the Dealer Premises (EMEA) or in pure remote on-line (virtual) modality. The remote on-line methodology can be a Virtual Classroom or a Virtual Workshop, that requires the presence of the trainer near a machine at the Training Centre
• Contributes to the continuous innovation in training methods and tools
• Ensures quality and volumes of training activities agreed with the Training Manager
• Contributes to support Product Support team and Dealer Technicians if required.