EDUCATION AND/OR EXPERIENCE

Associate’s degree (AA) or equivalent from an accredited two-year college or technical school; and two to four years related experience and/or training; or equivalent combination of education and experience.

Requirements:

• Bilingual in English and Spanish
• Demonstrated strong communication, organizational, and interpersonal skills.
• Strong time-management and prioritization skills
• Skills in establishing and maintaining effective working relationships with clients, other employees, organizations, and the public are required.
• Flexible and able to multitask in a fast-paced environment.
• Basic knowledge of computers to input information, maintain client and program data, and create communications.
• Knowledge of the service population’s cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population.
• Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base.
• Intermediate knowledge of computers to input information, maintain client and program data, generate reports, and create communications.
• Must be detail-oriented and able to manage multiple prioritie

OUR PURPOSE

Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries: Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services, and Parish & Community Engagement.
Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission-driven individuals are recognized and rewarded.
Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths, as well as an inclusive and welcoming environment for staff, volunteers, and program participants. Candidates who bring diversity to our team are encouraged to apply.

PURPOSE OF POSITION:

Administers and coordinates the daily operations of the Emergency Services Program. Promotes the development of a caring community by utilizing an approach to service delivery that fosters the empowerment and participation of persons served in a mutual problem-solving process.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coordinates the general daily operations of the program to achieve program goals and provides direct client service. Supports the Director/Manager as needed for the benefit of the program.
• Applies appropriate techniques and standards in program development and service delivery.
• Implements program objectives and performance standards as directed by supervisor/ management, consistent with our mission and Catholic teachings.
• Follows the budget as set by the manager. Provides input into the process.
• Maintains accurate and timely program statistical data to meet reporting requirements. Enters data and generates reports.
• Ensures accurate and complete client records are maintained.
• Completes necessary administrative duties (paperwork, etc.), timely and accurately.
• Manages the Emergency Assistance Center, overseeing the distribution of rent, utility, transportation, and prescription monies; food; personal care products; referral information with networking agencies, and other services.
• Administers and develops the Emergency Assistance Center’s operational policies and procedures in conjunction with the manager and other EA Coordinators.
• Manages financial resources and grants, including maintaining appropriate records, depositing funds, and overseeing the disbursement of donations, and completing reports
• Maintains accurate and current client files, both electronic and paper.
• Establishes a process to ensure the ongoing donation of resources for clients, including cash and in-kind donations.

Requirements:

• Bilingual in English and Spanish
• Demonstrated strong communication, organizational, and interpersonal skills.
• Strong time-management and prioritization skills
• Skills in establishing and maintaining effective working relationships with clients, other employees, organizations, and the public are required.
• Flexible and able to multitask in a fast-paced environment.
• Basic knowledge of computers to input information, maintain client and program data, and create communications.
• Knowledge of the service population’s cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population.
• Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base.
• Intermediate knowledge of computers to input information, maintain client and program data, generate reports, and create communications.
• Must be detail-oriented and able to manage multiple priorities

Benefits: In addition to being part of a higher purpose while working in a challenging yet rewarding environment, eligible Catholic Charities employees receive a generous benefits package, including:

• Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure), promoting work-life balance.
• 15 Paid Holidays annually (shelters are 24/7, so if a holiday is worked, holiday pay is included.)
• 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
• Choice of 3 PPO Medical Plans (90% of employees’ and 75% of dependents’ premiums are paid by the Agency), Dental, & Vision starting the 1st day of the month following start date.
• May be eligible for Public Service Loan Forgiveness through Federal Student Loans, and many more benefits