esponsibilities

• Answer Emergency Calls
• Assess Medical Needs
• Provide Pre-arrival Medical Instructions
• Dispatch Ambulances
• Maintain Communication
• Documentation and Record Keeping
• Compliance with Protocols
• Ground team roster arrangement

Education

• Medical Assistant/Paramedic background is preferable
• CPR and First Aid certification (or ability to obtain shortly after employment).
• Additional certifications, such as Emergency Medical Dispatch (EMD), may be preferred.

Personal Characteristics

• Ability to remain calm and composed under pressure.
• Empathy and sensitivity when dealing with distressed or anxious callers.
• Strong multitasking abilities, capable of handling multiple tasks simultaneously.
• High attention to detail and accuracy in information processing.
• 
  

esponsibilities

• Answer Emergency Calls
• Assess Medical Needs
• Provide Pre-arrival Medical Instructions
• Dispatch Ambulances
• Maintain Communication
• Documentation and Record Keeping
• Compliance with Protocols
• Ground team roster arrangement

Education

• Medical Assistant/Paramedic background is preferable
• CPR and First Aid certification (or ability to obtain shortly after employment).
• Additional certifications, such as Emergency Medical Dispatch (EMD), may be preferred.

Personal Characteristics

• Ability to remain calm and composed under pressure.
• Empathy and sensitivity when dealing with distressed or anxious callers.
• Strong multitasking abilities, capable of handling multiple tasks simultaneously.
• High attention to detail and accuracy in information processing.
•