International SOS is the world’s leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries.

MUST-HAVES (MINIMUM REQUIREMENTS):

• Work experience as an Emergency Medical Responder
• Exceptional collaboration with other groups and the ability to work under pressure
• Current registration with the British Columbia Emergency Medical Assistant Licensing Board
• A valid driver’s license and a clean driving record
• Alignment with our values of expertise,passion,respect and care

· Maintain standards of practice consistent with the provincial governing regulatory body
· Comply with International SOS’ Procedures and Processes
· Have a strong working knowledge of the Service Delivery Standards that constitute the Quality Improvement Program and aim to achieve these at all times
· Have a good working knowledge of Medical Records storage and retrieval
· Ensure that patients are managed in a professional and customer friendly manner
· Ensure equipment and transport vehicles are ready 24/7 to undertake all medical retrieval services
· Participate in medical retrieval services as required
· Participate in annual skills assessment testing in basic life support and other identified skills
· Operate clinically within boundaries of the professional licenses of the incumbent
· Ensure incoming calls are answered as per SOPP
· Maintain daily/nightly duties as assigned
· Undertake triage of patients as requested
· Participate in all internal training activities on site
· Actively maintain skills through ongoing education
· Assist with the internal training program on site by preparing training sessions as requested
· Understand equipment maintenance program and participate as appropriate when requested
· Ensure equipment is in good condition and alert Equipment Department if there is a suspected problem
· Ensure all stock is intact and within date
· Maintain inventories of all stock as per the procedure
· Ensure infection control practices are followed at all times in line with procedures
· Ensure adequate supplies of PPE are available
· Maintain patient records as care is provided in an objective, complete, and timely manner
· Participate in scheduled meetings and other activities as requested
· Prepare reports relating to the specific area of responsibility as requested
· Participate in committees or working groups as requested
· Any other duties that may be requested from time to time by management
· Assist in writing of procedures as requested from time to time
· Participate actively in the continuous quality improvement program through identification of risk in daily activities
· Prepare reports as requested on quality issues
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