REQUIRED KNOWLEDGE

• Emergency Management - General knowledge of emergency management principles, practices,
  organizations and procedures. General knowledge of local, regional, state and federal
  organizations and available resources and public safety approaches. General knowledge of
  Continuity of Operations Planning (COOP), National Incident Management System (NIMS),
  Homeland Security Exercise Evaluation Program (HSEEP), Urban Area Security Initiative (UASI)
  Program, and state reports to include Local Capability Assessment Report (LCAR), and

Regional Hazard Mitigation Report.

• Training - Knowledge of the principles, techniques and methods of adult education and training

to include methods for developing training outlines and programs. Thorough understanding of

WebEOC, Crisis Track and GIS programs preferred.

• Customer Service - Knowledge of principles and processes for providing customer service. This

includes setting and meeting quality standards for services, and evaluation of customer
satisfaction.

REQUIRED SKILLS

• Computer Skills — Utilizes personal computer applications to include word processing,

spreadsheet, data management, presentation and related software.

• Judgment and Decision Making — Evaluates the best method of research and then exercises

appropriate judgment in establishing priorities and resolving complex matters. Considers the

relative costs and benefits of potential actions to choose the most appropriate one.

• Time Management - Plans and organizes daily work routine. Establishes priorities for the completion

of work in accordance with sound time-management methodology.

REQUIRED ABILITIES

• Interpersonal Relationships – Ability to develop and maintains cooperative and professional
  relationships with employees, managers, representatives from other departments and

organization.

• Communication – Ability to communicate complex and technical ideas and proposals effectively

so others will understand to include preparation of presentations, reports, schedules, and
documentation. Ability to listen and understand information and ideas presented verbally and in

writing.

• Financial Management - Ability to perform arithmetic, algebraic, and statistical applications to

perform purchasing and financial transactions. Ability to employ economic and accounting
principles and practices in the analysis and reporting of budgeting data.
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EDUCATION AND EXPERIENCE

Emergency Operations Coordinator I- Requires a Bachelor’s Degree in Emergency Management,
Homeland Security or a related field, with considerable experience with Emergency Operations
Center activations, exercises or a combination of both as a member of the command or general staff,
incident management team, volunteer organization, exercise evaluation team, or similar role or 2
years of relevant experience; or an equivalent combination of education and experience.
Emergency Operations Coordinator II- Requires a Bachelor’s Degree in Emergency Management,
Homeland Security or a related field, significant experience with Emergency Operations Center
activations, exercises or a combination of both as a member of the command or general staff, incident
management team, volunteer organization, exercise evaluation team, or similar role or 5 years of
relevant experience; or an equivalent combination of education and experience.

ADDITIONAL REQUIREMENTS

Requires an acceptable general background check to include a local and state criminal history check.
A valid driver’s license with an acceptable driving record.
Must possess certifications for National Incident Management Systems (NIMS) courses IS-100, 200,
700, and 800, or equivalent certifications. Must obtain ICS-300 or equivalent certification within one
year of employment in this position.
Emergency Management Institute (EMI) Professional Development Series and Advanced
Professional Series certification is preferred.
This job is considered Essential Personnel and will be required to work during and following natural
disasters, emergency situations and planned events outside of normal duty hours.

PHYSICAL REQUIREMENTS

• Requires the ability to exert light physical effort in sedentary to light work.
• Some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (10-25

pounds).

• Tasks may involve extended periods of time at keyboard or work station.

SENSORY REQUIREMENTS

• Some tasks require the ability to perceive and discriminate sounds and visual cues or signals.
• Some tasks require the ability to communicate orally.

Under general supervision, this position is responsible for coordinating and implementing the City’s
emergency preparedness plans for severe weather, mass care, radiological emergencies, public alerts,
or other emergency events. This position serves as primary coordinator for public education
activities for the Division of Emergency Management and manages the Community Emergency
Response Team (CERT) Program. The position is assigned to the Emergency Operations Center
during emergency and disaster response activations. Reports to the Emergency Preparedness
Manager.