Emergency Operations Supervisor at North Carolina Dept of Environmental Quality

, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

43000.0

Posted On

09 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Emergency Management, Medical Response, Guest Services, Traffic Control, Communications, Employee Safety, Supervisory Skills, Leadership Skills, Deescalation Skills, Incident Command Structure, EMT Certification, Report Preparation, Radio Communication, Computer Skills, Tactful Communication, Stress Management

Industry

Government Administration

Description

Agency Dept of Natural and Cultural Resources Division Zoological Park Job Classification Title Security Coordinator (S) Position Number 60033270 Grade NC05 About Us The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina. DNCR manages over 100 locations across the state, including 27 historic sites, seven history museums, two art museums, five science museums, four aquariums, 35 state parks, four recreation areas, dozens of state trails and natural areas, the North Carolina Zoo, the State Library, the State Archives, the N.C. Arts Council, the African American Heritage Commission, the American Indian Heritage Commission, the State Historic Preservation Office, the Office of State Archaeology, the Highway Historical Markers program, the N.C. Land and Water Fund, and the Natural Heritage Program. The Department’s vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Everyone is welcome. For more information, please visit www.dncr.nc.gov. We encourage you to apply to become a part of our team! Description of Work Want to work in a "wild" place in a unique working environment? The North Carolina Zoo seeks an experienced Emergency Operations Supervisor for its first shift Emergency Operations team. Knowledge Skills and Abilities/Management Preferences ***SIGN-ON BONUS BEING OFFERED*** A sign-on bonus of $1500 is being offered for eligible candidates. See eligibility at https://oshr.nc.gov/policies/sign-and-retention-bonus-policy *Payout contingent on funding availability* Recruitment Range: $32,639 - $43,000 Annually Please note: Job postings close at 11:59:59 p.m. the night before the listed Posting End Date above. Click here to learn about employee perks and benefits Click here to see the Total Compensation Calculator This position is located at: 4401 Zoo Parkway Asheboro, NC 27205 To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit. Management Prefers: Supervisory and/or Leadership Skills Demonstrated experience interacting, deescalating, and communicating with staff, vendors, and the public over the telephone, radio, and in person, often in stressful situations, tactfully, courteously, and effectively. Current certification as an Emergency Medical Technician (EMT). Knowledge of the Incident Command Structure and the ability to function as Incident Commander until relieved. Key Responsibilities include but are not limited to: Perform all the duties of First Shift Emergency Operations/EMTs Coordinates and supervises first shift Emergency Operations/EMT’s, which are critical front-line employees with job functions that span emergency management, medical response, guest services, traffic control, communications, and employee safety. Administrative duties, including preparing and completing reports as required. Manage and supervise 1st shift Emergency Operations Staff/EMT’s Ensure the safety and security of guests, staff, habitats, animal population, plant collections, and work areas. Position/Physical Requirements: 8:00am to 6:00pm, with a rotating schedule that includes weekends and holidays Achieve and maintain Emergency Medical Technician (EMT) certification within one year of employment. Considered “Essential/Mandatory Staff” required to work during adverse weather and zoo emergencies. Must meet DNCR Fleet Safety Guidelines and have ability to obtain and maintain a valid driver’s license issued from within the United States or be able to obtain one within 90 days of employment. Must have the physical ability to sit, bend, reach, stand, walk, lift and carry 30 lbs. (and up to 50 lbs. occasionally), endure extended outdoor conditions year-round, negotiate uneven terrain on foot, hear and respond to radio communication, and drive motor vehicles. Participation in the Zoo's occupational health program due to contact with human pathogens and animal containment areas. Work independently without direct supervision. React calmly and effectively during emergency situations. Employ a systematic and logical approach to enforce park regulations tactfully and courteously. Use proper radio procedures and maintain good phone etiquette. Possess basic computer skills, including PC operation, word processing, and data entry. Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail. High school or General Educational Development (GED) diploma AND one year of experience in security work; OR an equivalent combination of education and experience. Necessary Special Qualifications May require North Carolina Commercial Driver’s License. Supplemental and Contact Information The North Carolina Zoo exists for the enjoyment, education, and inspiration of all of North Carolina's citizens and visitors to the zoo. The mission of the zoo is to encourage the understanding of and commitment to the conservation of the world's wildlife and wild places through the recognition of the interdependence of people and nature. The Zoo displays, conserves and protects representative examples of natural beauty, plant and animal species and ecological features of the North American and African regions of the world through the presentation of live animal exhibits from these regions. Our goal is to promote equity and inclusion among our employees and our programming to reflect and celebrate our state's diverse population, culture, and history by expanding engagement with diverse individuals and communities. Please visit our website at www.nczoo.orgfor more information. The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence. We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. DNCR supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community. Be sure to complete the application in full. Applicants are unable to submit more than one application to an individual posting. Only one application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date. Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. Due to the volume of applications received, we are unable to provide information regarding the status of your application while in process. The hiring process may take several weeks. Degree/College Credit Verification Degrees must be received from appropriately accredited institutions. Transcripts, and degree evaluations may be uploaded with your application. If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more. Veteran’s and National Guard Preference Applicants seeking Veteran’s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing. Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application. ADA Accommodations Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DNCR is committed to the full inclusion of all qualified individuals. As part of this commitment, DNCR will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. Employment Eligibility It is the policy of the State of North Carolina and DNCR that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System). Sign On Bonus Eligibility To be eligible for a sign-on bonus, the candidate must not have worked as a probationary, permanent, or time-limited employee in the last 12 months as an employee in North Carolina state government, including without limitation the judicial system, state executive branch agencies, and the university system, subject to the State Human Resources Act. CONTACT INFORMATION: N.C. Department of Natural and Cultural Resources Division of the North Carolina Zoo 4401 Zoo Parkway Asheboro, NC 27205 336-879-7310 EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: Kimberly West Email: employment@dncr.nc.gov North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website. Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today! State Application Resources/Frequently Asked Questions Valuing Education and Experience The State of North Carolina values the knowledge and experience of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow experience to be substituted for education or do not require a post-secondary degree. Learn more about how you may qualify for a position through education or directly related experience, or a combination of both, with the Education and Experience Equivalency Guide. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. If you are already a state employee, please search for jobs by clicking here.

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Responsibilities

The Emergency Operations Supervisor coordinates and supervises the first shift Emergency Operations/EMTs, ensuring the safety and security of guests, staff, and the zoo environment. This role includes performing administrative duties and managing emergency response operations.