Emergency Roadside Coordinator 1st Shift - De Pere, WI at WEL Companies

De Pere, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Apr, 26

Salary

0.0

Posted On

03 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Multitasking, Personal Accountability, Microsoft Office Suite, Windows, Proprietary Software, TMT Experience, AS400 Experience

Industry

Truck Transportation

Description

Job Details Job Location: Corporate - De Pere, WI 54115 Position Type: Full Time Job Shift: 1st Shift Job Category: Maintenance POSITION SUMMARY Support drivers on the road during breakdowns, emergencies, and other unforeseen circumstances. ESSENTIAL FUNCTIONS · Provide support and information to drivers and contractors maintenance emergencies utilizing phone, mobile messaging, email, etc. · Coordinate with scheduler to ensure equipment is routed and scheduled in the shop for preventive maintenance and repairs. · Monitor the progress of repairs and make updates as needed. · Support other ERS team as needed. · Perform invoice & Comdata check reconciliation when requested by manager. · Closing MIR transactions. · Inform WEL Operations daily of equipment and location status. · Negotiate repair and labor costs with vendors. · Work with drivers and operations to establish areas of improvement and contribute to team efforts and goals. · Ensure quality and productivity goals are met. · Assist safety and operations during emergencies and/or accidents. · Maintain up-to-date training, standard operating procedures (SOPs), guidelines, resources, vendor lists, etc. · Other duties as assigned. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Qualifications SKILLS & ABILITIES Education: High School Diploma or equivalent; required Experience: 1+ year of relevant experience; required Computer Skills: Knowledge of Microsoft Office Suite and Windows. Ability to learn and use propriety software. TMT experience, a plus AS400 experience, a plus Essential Skills: Leads with integrity. Strong and impactful communication skills; verbal and written. Strong ability to multitask. Strong personal accountability. Benefits for Full-Time Employees: Health Insurance, Dental Insurance & Vision Insurance after 60 days Short Term & Long-Term Disability Voluntary Life Insurance, Accident & Critical Illness options 401(k) & Roth IRA Immediate Accrued Paid Time Off Employee Assistance Program (EAP) Holiday Pay Sick Pay Onsite WELcare Clinic Onsite Chiropractic Clinic Onsite Fitness Center and WELness Coach The family feel is real! We’ve built an entire trucking family based on our core values – put people first, explore possibilities, lead the way, and in it together. It’s a culture that starts with family ownership and reaches across WEL Companies, from new truck drivers to warehouse workers to shop tractor and trailer technicians to office staff. We then elevate that positive base that enhance lifestyles and drive loyalty from top to bottom. Culture – YOU belong here Communication. Relationships. Accessibility. When your part of the WEL Companies team, you’re treated like family. Many trucking companies do a decent job with logistics, technology, and compensation. We can do all that, and more … because the value of a positive, supportive open-door culture is priceless. About WEL Companies, Inc. In 1975 Wally Tielens and his son, Bruce had a simple vision for a family business that quickly grew into an industry leading refrigerated trucking business. What began as a two-truck business soon blossomed into more than 400 trucks and 700 trailers that provide award winning nationwide service to some of the largest companies in the food, beverage, and dairy industries. Certified for ELDT training with the FMCSA in Wisconsin and Florida SmartWay Transport Partner & Recognized by The U.S. Environmental Protection Agency Ranked in the top 15 of Fueloyal.com Top 25 Refrigerated Companies Home to 62 members of the Wisconsin Motor Carriers Presidents Safe Drivers Club Top 250 Fleets in America – Commercial Carrier Journal 2022 Premier Carrier – FourKites Tyson Foods 2022 Premier Carrier of the Year We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Responsibilities

The Emergency Roadside Coordinator provides support to drivers during breakdowns and emergencies, coordinating repairs and maintenance. They also monitor repair progress, negotiate costs with vendors, and assist in safety operations during emergencies.