Emergency Services Coordinator at The Salvation Army in Canada

Kelowna, British Columbia, Canada -

Full Time

Start Date

Immediate

Expiry Date

14 Feb, 26

Salary

27.29

Posted On

16 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Emergency Planning, Volunteer Management, Communication Skills, Leadership Skills, Organizational Skills, Project Management, Financial Management, Team Coordination, Crisis Management, Public Speaking, Microsoft Office, Training, Coaching, Community Engagement, Food Safety, Spiritual Leadership

Industry

Financial Services

Description

Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description: Position Purpose summary: The Emergency Disaster Services Coordinator provides oversight of Emergency Disaster Service Responses. The incumbent is responsible for continuous quality improvement of EDS programs, ensuring maximum mission impact and responsiveness to expressed needs. RESPONSIBILITIES and Accountabilities: Program Coordination Ensures that the Gospel of Jesus Christ is exemplified in the performance of all job responsibilities and through personal example. Supports the Programs Manager by providing oversight to Emergency Disaster Services programs, ensuring ministry objectives are consistently accomplished and that wholistic wellness, including spiritual health, is the driving force in creating program supports that are integrated into our mission. Oversees all Emergency Disaster Services food services programs (i.e., Reception Center, Emergency Responder Meals, training events etc.). Supports annual donation/fund-raising efforts (Christmas Kettle Campaign, Christmas Toy Drives, Year-round Food Drives, etc.) for the Ministry Unit. Assists the Programs Manager and Community Services Director with ongoing asset mapping to ensure services reflect community/neighbors needs as these evolve in our ever-changing socioeconomic climate. Works with the Volunteer Coordinator to plan for Emergency Disaster Services volunteer needs for year-round Emergency Disaster Services responses; and is a key component in the retention of these volunteer by upholding an engaging, positive and supportive work environment. Supports local events that assist volunteers to continue to develop skills for Emergency Disaster Services service deliveries in supporting our community. Prepares food safety and menu plans. Ensures Emergency Disaster Services vehicles are prepared for deployment. (including Interior Health Certified, equipment functioning, fueled, stocked, cleaned and maintained). May implement communication/donor relations strategies to ensure continued donations through community partners. Serves as The Salvation Army’s Emergency Disaster Services liaison for Emergency Operations Centre operations when on-site at church gym, or as needed. Ensures all required supports are provided for community partners. Serves as Emergency Disaster Services Team Lead for all active Emergency Disaster Services responses in the community. Works with the Directors Team, Management Team, Volunteer Coordinator and Divisional EDS Secretary to ensure adequate, ongoing volunteer support throughout incidents and to avoid volunteer/staff burn-out. Plans for regular team debriefs throughout and following each major Emergency Disaster Services incident. Engage with the Corps Officers, Director’s Team and Programs Manager to implement a local Emergency Response Plan, assisting with provincial/federal emergencies as required with Emergency Disaster Training provided by The Salvation Army. Volunteer Coordination Applies and implements best practices and organizational strategies and makes recommendations for volunteer development. May be asked to support the Volunteer Coordinator with feedback and coaching reviews with volunteers. Supports ongoing supervision, training, onboarding for regular, year-round volunteers. Provides direct supervision, on-boarding, and debriefing for EDS volunteers. Works with the Community Services Director, Volunteer and the Divisional Emergency Disaster Services Secretary to ensure all local EDS volunteers have the required training (Intro to EDS, EDS Food Services, Emotional/Spiritual Support/ local specific training) prior to deployment. CRITICAL RELATIONSHIP MANAGEMENT Governance Boards and Councils: Serves on Management Team, and other planning committees Internal: MU Supervisors/Coordinators/Managers, Area Commander, Divisional Community Services Director, Divisional EDS Secretary, other DHQ/THQ advisors/consultants External: Partner agencies and donors, Emergency Operations Command Centre staff MANAGERIAL RESPONSIBILITY: Reports directly to the Programs Manager Direct Reports: None May supervise EDS and CS program volunteers In-scope support given to CS team members FINANCIAL AND MATERIALS MANAGEMENT: Tracks EDS expenditures for invoicing to Provincial Government for Provincial Emergencies Regular responsibility for financial expenditures and wise use of resources. May handle small amounts of cash. Minor material responsibility. WORKING CONDITIONS: Serves in an office environment within a busy CS ministry. The location of work may create a possibility of experiencing the following disagreeable conditions: people with challenging behavior verbal abuse, minor risk of harm, injury, illness due to physical attacks from others and/or exposure to infectious diseases. more significant risk of harm, injury when supporting EDS responses Intervenes if neighbors behavior changes. Must have a valid Driver’s License and be flexible in their working schedule. Carries a cell phone. Interacts with vulnerable neighbors/guests. The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct. education and experience Qualifications: Education, Qualifications and Certifications: Internal SA EDS Training modules (Introduction to EDS, EDS Food Services, Incident Command and Emotional and Spiritual Care) will be completed during probation; regular rRefreshers, as recommended by the Divisional EDS Secretary will be required. Able to provide Criminal Background Check screening and Vulnerable Secord Check that is satisfactory to The Salvation Army, in its sole discretion, is required. (Paid for by Ministry Unit) Experience and Skilled Knowledge Requirements Frontline training experience in emergency planning and preparedness or other experience in frontline work with people affected by emergency or disaster situations. Proficient in Micorsoft 365 applications Skills and Capabilities (examples provided below): Supports the mission, vision and values of The Salvation Army Ability to be a Spiritual leader Respect for and understanding of The Salvation Army mission, culture, values Able to work in a consultative, diplomatic and tactful manner. Able to work cooperatively and effectively with mission partners, neighbors, visitors and the general public. Possesses personal qualities and attitudes that respect and maintain the spirit, dignity and individuality of guests and mission partners. Strong communication skills-written, public speaking Leadership skills- strategic planning, inspirational communication, staff development Organizational skills- scheduling, proposals, project management, special event coordination Management skills- Coaching, leading meetings, Human Relations management/supervision, staff documentation, program evaluation and design, volunteer management/supervision Proficiency with the following computer software packages: Microsoft Office package, Outlook, Adobe Creative Suite, Link2Feed preferred Compensation: The target hiring range for this position is $21.83 to $27.29 with a maximum of $32.75. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you. Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.

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Responsibilities

The Emergency Disaster Services Coordinator oversees Emergency Disaster Service responses and ensures quality improvement of EDS programs. They support program coordination, volunteer management, and community engagement to maximize mission impact.