Emerson House Case Manager (40 hours per week) at Gosnold

Falmouth, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Jun, 26

Salary

30.0

Posted On

15 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Interviews, Basic Assessments, Level of Care Appropriateness Assessment, Risk Assessment, Strengths Assessment, Treatment Engagement, Continuing Care Planning, Discharge Planning, Community Resources Knowledge, Referral Systems, Collaboration, Role-Modeling, Group Facilitation, Caseload Management, CRM Software Proficiency, Electronic Health Records Proficiency

Industry

Hospitals and Health Care

Description

SUMMARY: The Case Manager must have the ability to conduct patient interviews and complete basic assessments. Additionally, they will need to assess level of care appropriateness, risks, and strengths. The Case Manager will engage patients in their treatment, continuing care planning, and discharge planning. This role requires knowledge of and experience with community resources and referral systems and the ability to work in collaboration with community-based providers and agencies. This role requires basic knowledge of addiction and mental health recovery processes, services, and systems of support. The Case Manager will promote recovery through role-modeling and respectful interactions with patients and colleagues. ESSENTIAL JOB FUNCTIONS/DUTIES/RESPONSIBILITIES: * Interact with patients, families, and community stakeholders with sensitivity and professionalism. * Prepare treatment plans and discharge plans in collaboration with patients and their identified supports. * Facilitate groups as assigned. * Participate in staff supervision, in-service training, and continuing education necessary for certification requirements. * Meet with individual caseload weekly to assess further needs and progress in treatment and discharge planning. * Complete weekly contact notes. * Communicate regularly with referral sources and advocacy groups. * Manage caseload of patients and track multiple required tasks using CRM software system. * Must be highly organized and self-directed; proficient with web-based electronic health records. * Establish connections and utilize community resources to help patients develop effective recovery support systems. * If indicated and directed, accompany (including transporting) patients to community resources and other services as dictated by their service plans. * Work with patients to develop transportation and other resources to facilitate self-management of care and services. * As directed under supervision, interact with the financial and utilization management staff for reimbursement. * Complete required documentation in accordance with Gosnold policy and regulatory standards. * Abide by Gosnold professional code of ethics including those applicable to confidentiality, boundaries, dual relationships, and professional stature as a Gosnold representative. * Must have an exceptional customer service orientation. * Perform all other duties as assigned. BENEFITS (based on full-time employment): * Blue Cross & Blue Shield health and dental insurance * Vision insurance * Medical and dependent care flexible spending accounts * Generous paid vacation, sick, and holiday time * 403b retirement savings plan with employer match * Personal financial management services * Life and supplemental life insurance * Critical illness and accident insurance * Employee Assistance Program * Pet insurance * Tuition assistance Gosnold is an Equal Opportunity Employer.

Responsibilities

The Case Manager will conduct patient interviews, complete assessments, engage patients in treatment, and develop continuing care and discharge plans in collaboration with patients and supports. Essential duties include facilitating groups, managing a caseload using CRM software, completing required documentation, and maintaining professional interactions with all stakeholders.