To strengthen our European headquarter in Frankfurt am Main, we are currently looking for a

ABOUT US

MOBIS Parts Europe N.V. is the European branch of Hyundai MOBIS, a worldwide leading supplier of genuine parts and accessories in the field of automotive. Together with Hyundai Motors and Kia Motors, Hyundai MOBIS is one of the biggest companies within the Hyundai group. In addition to research and development of high-tech products for passenger cars, MOBIS Parts Europe N.V. is responsible for the whole aftersales business of genuine parts and accessories for Hyundai Motors and Kia Motors in Europe.

• Forecast Regular field claim data analysis and identify the need of improvement and initially prepare the required steps of improvements or existing one confirmation.
• Investigate in cooperation with customer direct on vehicles in EU and confirm the symptom, all kind of occuring condition, around the part, system, vehicle, enviroment and customer’s behavior.
• Manage the recovery of required quantity of claim parts to initially start the improvement process in time to achieve earliest final improvement; optimize the process for our responsible part and process.
• Measure First analysis of claim part in our lab and identify exact point of root to prevent double or unneccessary work on HQ side and HQ continue real needed 2nd analysis and improvement step.
• Review Understand the detail of the improvement and confirm the efficiency by active evaluation and optionally reoccurence rate in the field by proper data analysis
• Compare Annual benchmark competitor’s part and system and compare all the specification, function, etc. and compare with our’s part system to improve or count our part and system.
• Support internal development of european investigation and analysis method and process independent of HQ and keep improving for optimized cowork with HQ Quality Assurance work.
• Negotiate Train and support our european supplier in technical and quality way and also negotiate change request in intern acceptable method.
• Cowork and report regulary to our Mobis internal team, department, plants and HQ but also to all our customer Hyundai Kia Genesis and suppliers.
• Correspond Flexibel activities support of OE, other team and department, etc. with required or new technical and management skills in correspondence with adapting requester’s method and process.