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eMPF Centre Executive at hktservice

Hong Kong Island, Hong Kong, China -

Full Time

Start Date

Immediate

Expiry Date

13 Sep, 26

Salary

0.0

Posted On

15 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Counter Service, Complaint Handling, Communication Skills, Teamwork, Mobile Application Proficiency, Computer Literacy, English Proficiency, Mandarin Proficiency

Industry

Software Development

Description

工作職責：為即時到訪及預約客戶提供前線櫃台服務有效處理及跟進強積金／積金易相關查詢與投訴協助客戶使用自助服務機或流動裝置，開立及管理積金易平台帳戶按公司指引及監管要求提供合規、優質的客戶服務維持及協調服務中心人流，確保運作順暢職位要求：中五或以上學歷，具前線客戶服務或櫃台經驗優先具前線客戶服務或相關前線、櫃台經驗優先良好溝通技巧，具耐性、細心及團隊合作精神熟悉使用手機應用程式及電腦系統查閱資料能操流利英語或普通話者更佳全職同事可享以下福利待遇 : 14天有薪年假生日假 17天公眾假期強積金 / ORSO 供款人壽保險及醫療保障家庭醫療福利牙科福利電訊及其他産品員工折扣優惠員工推薦獎金計劃免費使用公司設施完善在職培訓及晉升機會

Responsibilities

Provide front-counter services for walk-in and appointment customers regarding MPF and eMPF queries. Assist clients with digital account management and ensure smooth operation of the service center flow.