IT’S ABOUT SUPPORTING PEOPLE.

Are you described as someone with an inquisitive mind and a thirst for knowledge? Do you like working in a fast-paced environment and have a goal-oriented mindset? Are you ready to provide next level support to help deliver top-quality experience and service? If so, the FIA Employee Benefits Account Manager could be for you.
At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

• Lead the gathering of all census requirements for renewal process and quote preparation for assigned accounts
• Review and analyze client/policy information in order to prepare Requests for Proposals
• Present findings and recommendations to clients, Producers, and prospective
• Review client certificates of coverage and other policy materials for accuracy; escalate any issues to insurance carrier
• Research and resolve participant related matters
• Communicate customer plan administration documentation requirements and assist customers in complying with applicable government regulations, such as ACA and HIPAA
• Maintain current knowledge of healthcare related changes and of Federal and State regulations as they apply to employee benefits in order to counsel clients of their employer level compliance responsibilities
• Oversee internal invoicing processes
• Conduct client consultations and enrollment meetings either on-site or at their place of business
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes