Employee Benefits Account Processor at North Risk Partners, LLC

Sioux Falls, South Dakota, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

25.48

Posted On

31 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Accuracy, Organizational Skills, Communication, Teamwork, Client Relationship Management, Insurance Carrier Relations, Agency Management System Proficiency, Confidentiality, Compliance, Process Improvement, Attention To Detail, Vertafore

Industry

Insurance

Description

Description WHY NORTH RISK PARTNERS Are you interested in doing work that matters everyday with an organization intentional about building and living out a values-driven team culture? North Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. We provide expertise in Commercial Lines, Employee & Individual Benefits, Personal Lines, Surety, Claims, and Risk Management. Our team consists of over 450 employees working in over 30 locations across five states, including Minnesota, Iowa, North Dakota, South Dakota, and Nebraska. At North Risk Partners, our #oneTEAM lives out #oneMISSION: to provide extraordinary #service to our clients, to each other, and to our communities while living out our core values each day. Our team environments are designed to provide #oneTEAM members opportunity to focus on collaborative relationships (clients and team), variety from day-to-day, constant learning, and the tools and resources to learn and grow at work and in life. JOB SUMMARY The Employee Benefits Account Processor works under the support and direction of the Account Management team and Risk Advisors, processing day-to-day service requests associated with employee benefits accounts. ESSENTIAL RESPONSIBILITES Provide timely, accurate, and courteous support to the account management team, ensuring service requests meet company standards and data integrity expectations Process incoming requests and assigned tasks efficiently, documenting actions appropriately Assist in preparing small group benefit comparisons and summaries for account managers Build and maintain positive relationships with partner insurance carriers Maintain accurate client records in the agency management system and shared platforms Collaborate in a centralized, team-based environment that values communication and shared accountability Uphold high standards of data accuracy, confidentiality, and compliance Participate in team meetings, training, and process improvement initiatives Follow all applicable federal and state regulations, and best practices for minimizing errors and omissions SECONDARY RESPONSIBILITIES Perform miscellaneous projects and complete various tasks as requested by management Requirements QUALIFICATIONS (Knowledge, Skills, & Abilities) A combination of education and experience generally attained through a high school degree, bachelor’s degree and working experience in insurance or another service industry Ability to obtain & maintain an insurance license Strong attention to detail, data accuracy, and organizational skills Effective communicator with a collaborative, team-oriented mindset Comfortable working in shared systems (e.g., Vertafore) and ability to adapt to evolving workflows BEHAVIOR EXPECTATIONS A role model for North Risk Partners’ core values, mission, and desired culture Demonstrate enthusiasm and a positive attitude Professionally and positively represent North Risk Partners to all coworkers, clients, and external stakeholders A team player who collaborates and works well with his/her coworkers A professional who demonstrates the ability to carry on a conversation with clients, Risk Advisors, and other coworkers within North Risk Partners PHYSICAL REQUIREMENTS Perform under normal office conditions; may include lifting/carrying objects weighing up to 25 pounds Twist, bend, stoop, kneel, squat, stand, walk, and reach frequently Hear, speak, and effectively verbally communicate in the English language, including following oral and written instructions to communicate with people inside and outside of the organization Sit and a desk for extended periods of time and perform long hours of work sitting at a computer Move around office/building/facilities repeatedly throughout the day Apply manual dexterity, visual acuity and ability, for computer keyboarding, office equipment uses, review of detailed reports, information, fine print, and warning labels Must possess valid driver’s license and be able to travel to different North Risk Partners locations for meetings, as well as various locations throughout the state and potentially the region for client meetings Able to work a flexible work schedule, including overtime, nights, and weekends to attend events and meetings as needed TOOLS AND EQUIPMENT USED Incumbents must be able to use telephones, calculators, copy machines, computers, printers, and other office equipment. WORK ENVIRONMENT The work environment is primarily indoors. Exposure to a variety of weather conditions during work related travel and events held outside of the workplace will occur and I acknowledge that I have read, understood, and agree with the contents of this position description. I agree to use my best efforts to fulfill all expectations of the position. I also acknowledge that I am an at-will employee. This job description does not necessarily list all the job functions or accountabilities of the job. Employees may be asked by management to perform additional duties and tasks. Management reserves the right to revise and update job descriptions at any time. COMPENSATION AND BENEFITS The estimated range for this full-time position is $21.63 - $25.48 hourly, plus benefits. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The hiring range represents the company’s good faith and reasonable estimate of the range of possible compensation at the time of posting. We offer a comprehensive benefits package, including health, dental, vision, short-term and long-term disability, life, long-term care, 401(k) plan, and more. North Risk Partners is growing which means your career can too. #oneTEAM members receive continuing professional education and development, volunteer time off, paid time off, paid holidays, and hybrid work opportunities.

Responsibilities

The Employee Benefits Account Processor supports the Account Management team by processing daily service requests for employee benefits accounts, ensuring timely and accurate support that meets company standards. Responsibilities include processing incoming requests, assisting with benefit comparisons, building carrier relationships, and maintaining accurate client records in agency systems.