POSITION SUMMARY

Under the direction of the Director, Human Resources, performs a variety of duties in the Human Resources Department in connection with design, implementation and administration of benefit programs for all employees. Responsible for processing, checking, assembling and maintaining benefit records, documents and benefit plan documents for Medical Center and Physician Group employees. Position is directly involved and responsible for the automated benefit files and related records; supports the department and responds to employee questions and concerns.

EDUCATION:

• Bachelor’s Degree in business preferred, office management or related field and two years’ experience in a position with similar duties.
• CEBS designation preferred.

EXPERIENCE:

• Two years of experience with computer programs including Microsoft Office and systems for payroll, personnel or time recording.

KNOWLEDGE, SKILLS, ABILITIES:

• Must be able to utilize computers, and possess advanced Excel, Word and PowerPoint skills.
• Individual must be flexible in adjusting to changing work environment, show initiative in addressing issues as they arise and take personal responsibility for promotion of department goals.
• Must be able to work in an environment with frequent interruptions and unpredictable work activities.
• Must have a demonstrated record of positive customer interactions and a commitment to service.

ESSENTIAL FUNCTIONS

• Participate in the design and implementation of benefits programs for all employees. Researches and strategizes new and improved benefit products, communicating with the broker of record to negotiate best price for product offerings. Initiates contacts with prospective vendors to gather additional information and implementing changes in the benefits system for open enrollment.
• Resolves employee questions and concerns regarding benefits by researching benefit policies and procedures; contacting benefit carriers to intercede on employee’s behalf; providing answers to questions and resolutions to problems/concerns.
• Administers all benefit programs for Mount Nittany Medical Center and Mount Nittany Physician Group by processing employee data in a timely and accurate manner; maintaining open communications with benefit carriers. Conduct employee meetings to educate on benefits.
• Health, Dental and Vision Plan
• Creates enrollment forms for new employees and newly eligible employees on a timely basis.
• Processes enrollment in benefits software and ensures the payroll system is updated to ensure payroll processing for contributions and Medical Center payments.
• Oversees review of enrollment monthly to ensure enrollments match payroll deductions, including physical payments received by employees on leave of absence.
• Requests annual rate information from carriers so that data is available by September 15 of each year for the following plan year.
• Assists as requested in reviewing rate information, plan design, and future plan changes. Provides input for year to year plan changes.
• Provides support for COBRA continuation notice and record-keeping requirements in addition to benefits support staff to ensure Medical Center’s compliance with legal requirements.
• Life Insurance and Disability Income Protection
• Creates enrollment in the benefits software for new employees and newly eligible employees on a timely basis.
• Process enrollment into payroll system to ensure appropriate payroll processing for contributions and Medical Center payments. Ensures that salary information is included in payroll system for rate calculation and coverage purposes.
• Oversees enrollment monthly and preparation of bills by the Employee Benefits Clerical Assistant for Finance by the 15th of each month. Oversees reconciliation of payments with carriers as appropriate.
• Contacts benefits broker as necessary to research employee claim issues/problems.
• Assists as requested in reviewing rate information and determining course of action for new plan years.
• Benefits system maintenance
• Works directly with benefits system vendor to ensure proper functioning of the system, including new hire enrollments, changes in status enrollments, and open enrollment.
• Ensures that all pertinent plan year documents reside in the system and are available to employees.
• Ensures that ACA information is updated and maintained in the benefits system to facilitate 1095-C form production/mailing each year.
• Retirement Plan Record Keeping
• Works with IT to run retirement reports quarterly (MNPG 403(b) and 457(b) plans) as well as annually. Provides data to 403(b) vendor and actuarial firm (MNMC DB plan) for eligible employees.
• Submits documents/data/reports to actuary for preparation of annual valuation and 5500 reporting.
• Tuition Assistance Benefit program
• Oversees the administration of the Tuition Assistance Benefit program
• Maintain files, process applications, process reimbursement and advancement benefit payments timely and accurately, interact with schools and staff members on the tuition program.
• Reconcile grades and taxes following each semester.
• General Responsibilities
• Answers telephone and/or meets with employees to answer specific benefit questions. Provides appropriate information in a timely manner.
• Assists with opening and distribution of incoming mail as needed.
• Maintains knowledge of Administrative and Human Resources policies and procedures and contract language and changes; answer questions regarding same.

NON-ESSENTIAL FUNCTIONS

Performs related and miscellaneous duties as assigned.